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Hong Kong
Advisor Communications - Stores
CAD 100,000 - 125,000
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
Reporting to the Manager, Operational and Store Communications, the Advisor, Operational and Store Communications will work in collaboration with management and various business units to facilitate exchanges with store employees in order to maximize understanding of priorities, foster commitment and promote the achievement of business objectives.
The incumbent will be responsible for managing store communication tools and supporting teams in the planning, development and execution of communication strategies that support operations.
Your role
- Develop and maintain an understanding of organizational priorities, operational realities and current and upcoming initiatives, particularly by building strong relationships with the company's various stakeholders;
- Act as a point of contact and support internal clients in the planning, development and execution of key operational communications strategies, propose the best communications tools to achieve objectives, collaborate on content creation and execute approved tactics;
- Manage the communication platforms under your responsibility, ensuring appropriate use and content sharing according to the communication purpose and frequency, as well as coordinating the messages’ distribution;
- Create content for various store communication tools, including weekly newsletters articles, speeches, scripts, presentations, job-aids, etc.
- Contribute to streamlining communication processes and tools to increase efficiency, raise employee engagement and address business priorities;
- Contribute to the coordination of communication initiatives such as events with various stakeholders and external partners.
The qualifications we are looking for
University degree in Communications, Public Relations, Marketing or related discipline3 to 5 years' experience in communications or a similar roleStrong writing and editing skillsProficiency in Office suite including Word, Excel, PowerPoint, TeamsProficiency in various communication tools, including SharePoint and SalesforceExperience with different intranet platforms an asset.Strong business ethics (strict observance of confidentiality) and good judgmentGood ability to synthesize and simplifyGood priority management and ability to handle several projects simultaneously under tight deadlinesStrong listening, teamwork and adaptation skills in a dynamic environment.Thoroughness, attention to detail, curiosity and diplomacyAbility to play an advisory role with internal customersWe require all our head office associates to be proficient in French, spoken and written.By joining the RONA family, you’ll enjoy many benefits, such as :
A childcare centre that can accommodate up to 78 childrenA cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stationsElectric car charging stationsA fitness centre, sports activities, and showersExclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)Benefits : retirement savings plan, annual bonuses, student incentive program, etc.Career growth opportunities within the companyAn inclusive and safe working environmentPromotion of work-life balanceAn employer that’s involved in the communityAnd much more!If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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