Sales Supervisor

Sales Team Supervisor – Canadian Tire Kanata (Store 457)
Ottawa, Ontario

Employment Type: Full-Time
Work Location: In-person

We are seeking an energetic and customer-focused Sales Team Supervisor to join our leadership group at Canadian Tire Kanata. Reporting to the Divisional Manager – Customer Experience & Sales, the Sales Team Supervisor plays a key role in guiding our sales associates, driving customer satisfaction, and ensuring a positive and productive sales floor environment.

This is an exciting opportunity for someone who thrives in a fast-paced retail setting, enjoys coaching others, and is passionate about delivering exceptional customer experiences.

• Lead by example on the sales floor, demonstrating outstanding customer service

• Supervise and support a team of sales associates to meet sales and service targets

• Provide on-the-job coaching, feedback, and direction to associates

• Assist the Divisional Manager with daily operations and sales initiatives

• Support merchandising and promotional execution to maximize sales opportunities

• Help manage customer escalations and ensure issues are resolved professionally

• Monitor sales floor activity, ensuring associates are engaged and customers are assisted promptly

• Contribute to scheduling, training, and performance feedback for the sales team

• Maintain a safe, clean, and organized sales floor in line with company standards

• Previous experience in retail supervision or leadership (1–2 years preferred)

• Strong leadership and coaching abilities with a collaborative approach

• Customer-first mindset with excellent interpersonal and problem-solving skills

• Ability to thrive in a high-volume, fast-paced retail environment

• Organized and detail-oriented, with strong time management skills

• Strong communication skills (verbal and written)

• Flexibility to work evenings, weekends, and holidays as required

• Be part of a respected Canadian brand with a strong local presence

• Opportunity to develop leadership skills and grow within the Canadian Tire Kanata team

• Collaborative and supportive work environment

• Staff discount and employee development programs

Take the next step in your retail career – apply today to join Canadian Tire Kanata as a Sales Team Supervisor!