Job Description
As an IT Support Analyst, reporting to the IT Service Desk Lead within the Information Technology department, you will be responsible for providing technical support and resolving hardware, software, and network issues through various communication channels. The role requires an IT Technical Diploma, a minimum of four years of experience, strong technical knowledge, good communication and problem-solving skills, and the ability to work collaboratively in a team environment. Key responsibilities include updating and documenting customer issues, maintaining IT hardware and software records, supporting new technologies, and assisting with system analysis and upgrades, while embodying core competencies such as leadership, competitiveness, collaboration, adaptability, analytical thinking, communication, and teamwork.
What would you be doing?
Perks of the job
Qualifications
Additional Information
Offers of employment are conditional on the successful outcome of a criminal background check.
Candidates shortlisted will be required to complete the Profile TRAITS Survey.
The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of individuals to support the best use of their strengths, abilities, and potential.
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IT Support Analyst • Sherwood Park, Alberta, Canada
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