Credit & Collections Manager

Credit & Collections Manager
Dartmouth, NS
Reference # HL - RTR - 8719

Right Traffic is a leading company in the Traffic Control industry, experiencing rapid growth across North America. As the fastest-growing national traffic control company, we pride ourselves on delivering exceptional services to our clients. We are private equity (PE) owned, and operate in a dynamic, evolving environment where adaptability and strategic thinking are highly valued.
We are seeking a motivated, proactive individual to join our financial department as we continue to expand quickly and internationally. This is an exciting growth opportunity for someone seeking to broaden their current skills and professional goals in a fast paced, high performing environment.
As our Credit & Collections Manager, you’ll ensure our receivables and collections run smoothly by leading a team focused on reducing delinquency, optimizing cash flow, and maintaining strong client relationships.

Job Duties:

• Working with the CFO and Controller, develop and execute a comprehensive collections strategy aligned with company revenue goals and cash flow targets.
• Lead and manage the collections team, ensuring consistent practices and performance standards.
• Monitor and report on key metrics such as DSO (Days Sales Outstanding), aging reports, and collection effectiveness.
• Oversee collections activities, ensuring compliance with required regulations and considerations.
• Maintain professional and effective communication with clients to resolve payment issues and negotiate payment plans.
• Collaborate with sales, customer service, and operations teams to address billing disputes and ensure customer satisfaction.
• Identify and implement process improvements to streamline collections and reduce outstanding receivables.
• Leverage systems and collection tools to automate workflows and enhance reporting accuracy.
• Ensure proper documentation and audit trails for all collection activities.
• Assess credit risk and recommend account holds or escalations as needed.
• Ensure adherence to company policies, legal standards, and industry best practices.
• Support internal and external audits with relevant documentation and reporting.
• Manage a team to foster a high-performance culture.

Skills and Qualifications

• Undergraduate degree in finance, or related discipline
• Expert knowledge of credit analysis, risk management process and industry best practices
• Excellent financial statement analysis skills
• Hands-on experience in Credit & Collections, with several years of management experience
• In-depth knowledge of operational processes, technology and people management techniques
• Proven experience in conflict resolution skills and effective negotiating skills
• Strong management, reporting, prioritization, and priority setting skills.