IT Technician I

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About the Role

The IT Technician, level I is responsible for providing first‑level support to Altasciences’ users in their usage of the tools provided by the Altasciences IT department such as computers, telephones, software, laptops, and mobile phones. The IT Technician, level I responds to and tracks user requests and solutions via an automated Helpdesk System.

What You’ll Do Here

• Provide accurate and creative solutions to user problems.

Enhance and develop quality support methods and communication skills through coaching feedback.

What You’ll Need to Succeed

What We Offer

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Benefits Package

Incentive Programs

Seniority Level

Employment Type

Job Function & Industries

Equal Opportunity Employer Statement

Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or any other protected ground under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process sekolah are available upon request.

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