Medical Administrative Assistant | Medical Admin Support

Interior Health (IH) is hiring a permanent part time (0.50 FTE) Medical Administrative Assistant (MAA) to join our IH Medical Administration Support team at the Penticton Regional Hospital (PRH) in Penticton, B.C.

Who are we looking for?

The ideal Medical Administrative Assistant (MAA) is highly organized, detail-oriented, and able to prioritize effectively in a fast-paced healthcare environment. The MAA provides confidential administrative support, manage complex workflows, and coordinate schedules for senior medical leaders, including the Chief of Staff. Strong skills in document creation, communication, and handling sensitive information are essential.

The successful candidate has experience supporting committees, preparing agendas and minutes, and managing correspondence to ensure smooth communication across teams. The MAA is skilled in coordinating physician credentialing and onboarding and is comfortable liaising with internal and external partners. Familiarity with healthcare systems and administrative processes is an asset, along with a collaborative, professional approach.

**Candidates should highlight in their application how they have proven and demonstrated these capabilities in past roles.

What we offer:

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Contribution to Municipal Pension Plan
• Balanced lifestyle

Salary Range:

Salary range for the position is $49,445 to $64,897. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

The Medical Administrative Assistant works in a team environment to provide confidential administrative support functions within the Chief of Staff office. The Medical Administrative Assistant maintains the integrity and confidentiality of all information flowing through and processed for the Chief of Staff (COS) office and performs routine administrative duties for the medical staff at the hospital. Some responsibilities include coordinating and organizing workflow; determining priorities; composing confidential correspondence for signature; and designing and creating correspondence, documents, presentations, orientation packages, and spreadsheets.

Some Other Typical Duties and Responsibilities Include:

• Organizes schedules, books meetings, and arranges travel.
• Prepares, monitors, and prioritizes correspondence.
• Committee/Meeting support – takes care of the logistics and prepares agendas and minutes.
• Maintains Quality Assurance files (disciplinary documentation) and liaises with the appropriate bodies as necessary.
• Assists the Quality Improvement team with document coordination resulting from critical incident reviews.
• Provides administrative support for the Regional Medical Advisory Committees (MAC), Local MACs, credentialing committee, departmental meetings, and semi-annual medical staff meetings.
• Coordinates information flowing to and from the RMACs and LMACs to the Health Authority Medical Advisory Committee and the IH Board of Directors.
• Assists medical staff with the location of policies, procedures, documents, and forms.
• Disseminates information to medical staff from various stakeholders.
• Provides local information/support to Physician Recruitment Service Partner and/or Recruitment Leader as requested.
• Provides information on request to support the credentialing and privileging processes on-site.
• Assists the Chief of Staff with ensuring appropriate processes have been followed for new physicians, locums, and medical learners providing services at the facility.
• Liaises with physicians, Physician Compensation, the Executive Medical Director’s office, and the Ministry of Health regarding various rural programs and incentives (e.g., Rural Specialist Locum Program, Rural GP Locum Program, Rural Continuing Medical Education, NITAOP [Northern Isolation Travel Assistance Outreach Program] and other ministry-funded rural physician payment incentives) as applicable and required.
• Performs other related duties as assigned.

How will you create an impact?

Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong clinical skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Come live, work and play where others only vacation. Make a difference. Love your work.