Project Manager/Scrum master

Our client, is seeking an experienced, hands-on Project Manager / Scrum Master to lead the successful, on-time delivery of technology projects within a fast-paced Agile framework.

In this hybrid consulting role, you will combine traditional Project Manager rigor with core Scrum Master servant leadership. Serving as the primary delivery liaison across technology, business, and operational lines, you will facilitate all standard Scrum ceremonies, manage project timelines, and ensure all deliverables align with organizational best practices and quality standards. This position requires an energetic, relationship-focused leader who excels at removing delivery blockers, fostering cross-functional collaboration, and applying empirical metrics to continuously enhance team performance and delivery velocity.

Duration: 6-Month Contract (with potential for extension)

Work Arrangement: Hybrid (Based in the Toronto hub; monthly or weekly on-site attendance as needed)



Advantages
Dynamic Hybrid Role: Experience a best-of-both-worlds scope that blends technical Project Management governance with hands-on Scrum Master facilitation.

Enterprise Retail Sandbox: Drive key technology initiatives within a large-scale, customer-centric retail ecosystem alongside multidisciplinary squads.

Cross-Functional Influence: Work directly with senior stakeholders across Change Management, Infrastructure, Security, Architecture, Database Administration, and global offshore support teams.

Continuous Improvement Culture: Participate in corporate Agile community meetups, shaping enterprise delivery standards while refining your own agile coaching toolkit.



Responsibilities
Agile Facilitation & Scrum Leadership
Ceremony Stewardship: Facilitate all core Scrum ceremonies (Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements), ensuring they remain effective, engaging, and timeboxed.

Parallel Team Delivery: Guide multiple cross-functional teams in parallel, helping them align on sprint goals and maintain steady delivery cadences.

Impediment Removal: Proactively identify, track, and clear operational or technical blockers, coordinating with cross-functional stakeholders to protect sprint commitments.

Agile Coaching: Educate and guide teams on the underlying values, rules, and practices of the Scrum framework, promoting a strong culture of continuous improvement.

Project Management & Stakeholder Alignment
Delivery Governance: Develop comprehensive project plans, establish key delivery milestones, manage deadlines, and track execution health across teams.

Risk & Schedule Management: Monitor project progress, assess technical or resource risks, design proactive mitigation strategies, and adjust schedules as needed.

Backlog Refinement Collaboration: Assist Product Owners in clarifying backlog items, organizing priorities, and maintaining clear communication lines with development squads.

Metrics Telemetry & Reporting: Track and present key operational metrics—including velocity, burn-down trends, risks, and issues—providing clear visibility to business leaders and technology steering groups.



Qualifications
Experience: Minimum 5+ years of dedicated professional experience operating as a Certified Scrum Master (CSM) or Agile Delivery Lead.

Agile Mastery: Expert-level knowledge of Agile Principles, the Scrum framework, and Kanban workflows.

Project Management Background: Proven track record in project management, including timeline tracking, milestone delivery, and risk mitigation.

Agile Tooling: Proficient hands-on experience using industry-standard Agile management tools, specifically Jira and Confluence.

Soft Skills: Outstanding communication, servant leadership, facilitation, negotiation, and relationship-building skills. A proactive, result-oriented leader who communicates effectively across technical and non-technical audiences.

Preferred Assets
Previous experience operating within the Retail Industry is considered a strong asset.

Direct experience leading distributed or offshore software development teams.

Active Agile certifications (e.g., CSM, PSM, SAFe, or PMP).



Summary
If you are a tech-savvy Project Manager / Scrum Master who pairs an absolute command of Agile principles and Jira/Confluence workflows with the delivery management discipline required to lead cross-functional technology projects, this 6-month hybrid contract is an exceptional fit. Bring your servant-leadership mindset, blocker-clearing drive, and collaborative team focus to our client's growing technology team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.