Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Address customers' complaints or concerns
Train staff in job duties, sanitation and safety procedures
Supervise and co-ordinate activities of staff who prepare and portion food
Supervise and check assembly of trays
Supervise and check delivery of food trolleys
Prepare food order summaries for chef
Prepare budget and cost estimates
Maintain records of stock, repairs, sales and wastage
Establish methods to meet work schedules
Establish work schedules
Estimate ingredient and supplies required for meal preparation
Ensure that food and service meet quality control standards
Hire food service staff
Must have knowledge of the establishment's culinary genres
Supervision
5-10 people
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Combination of sitting, standing, walking
Bending, crouching, kneeling
Personal suitability
Client focus
Excellent oral communication
Flexibility
Team player
Efficient interpersonal skills
Employment terms options
Flexible hours
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers on-the-job training tailored to youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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Cook • Cornwall, ON, CA
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