Role Responsibilities
The Service Agent is responsible for providing electoral event support services in Elections Alberta’s provincial service centre in Edmonton. This includes document and record reviews, validation, numbering, sorting, and filing, making outbound telephone calls and sending emails to electors to verify information, taking inbound elector inquiry calls, and completing data verification and entry.
This role is essential in supporting key electoral event processes, and requires excellent communication and customer service skills, ability to follow processes in a timely and accurate manner, attention to detail, and teamwork.
There may be several job opportunities available and may start as soon as possible. This posting will remain open until such time as all required positions have been filled.
There are three shifts available as follows:
Preferred shifts and work schedules are not guaranteed. There may be periods with no or minimal work.
This is an in-person role at Elections Alberta’s facilities in Northwest Edmonton.
Qualifications
How to Apply
Please note, your application must include the following:
Please combine your cover letter and resume into one file. Save and submit the file using the following naming convention:
Applications without required documentation will not be considered.
Notes
This position is exempt from the Alberta Union of Provincial Employees (AUPE). Final Candidates will be required to undergo a Police Information Check.
Service Agent • Edmonton, Alberta
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