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Service Delivery Manager
Service Delivery ManagerCGI • Toronto, Canada
No longer accepting applications
Service Delivery Manager

Service Delivery Manager

CGI • Toronto, Canada
30+ days ago
Job type
  • Full-time
Job description

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 3 days per week - subject to change at any time.

Your future duties and responsibilities:

The SDM works closely with clients and multiple CGI Teams to manage the governance of services obligated by contracts within the financial services space
Responsibilities include:
• Client Relationship & Stakeholder Management
• Contract Management, including Service Level Agreement Adherence
• Opportunity Identification & Change Management
• Financial Management

Required qualifications to be successful in this role:

• 5+ years of client management experience
• Clear and effective communicator (in writing and verbally)
• Organized and detail-oriented
• Able to multitask with exceptional time management skills
• Driven to solve problems
• Well-versed in wealth management and general financial services industry
• Excellent presenter and be comfortable with presenting to executive-level audiences
• Self-motivated
• Skilled at finding a balance as both an advocator for the client and for CGI



**CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95,–$,. This role is an existing vacancy.**

#LI-AV1

Skills:

  • Change Management
  • Client Management
  • Delivery Management
  • Delivery Support
  • Financial Management
  • Financial Services
  • Portfolio Management
  • Service Design
  • Transition management
  • Transition Management
  • Wealth Management
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Service Delivery Manager • Toronto, Canada

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