Senior Manager, Vendor Management, Deloitte Global Technology

Job Type: Permanent
Work Model: Hybrid
Reference code: 130474
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Ottawa, ON; Saint John, NB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Vendor Manager, Senior Manager is responsible for the vendor management process, risk management, and achievement of
KPI for vendors in-scope.

With a deep understanding of vendor performance and compliance the vendor manager brings an independent
viewpoint of a vendor’s delivery, performance, quality, and services while exploring ways to generate value.

Responsibilities:

• Leads all Vendor Management Lifecyle activities for vendors in-scope in partnership with CIO team and
  vendor stakeholders
• Leads annual Joint Business Planning, QBR, and recurring performance management activities with
  targeted vendors
• Works with functional partners to define business requirements and monitor achievement for vendors inscope
• Builds deep understanding of operations of vendors in-scope and opportunities to improve their
  performance
• Supports in category strategy development, negotiations, and contracting by acting as a focal point from
  VMO for vendors in-scope
• Assists in vendor contract negotiations, vendor termination
• Responsible for effective vendor onboarding
• Assists in managing budget and performance for target vendors
  Contract optimization
• Understand specific requirements for vendors in the portfolio based on needs of IT business stakeholders
• Builds deep understanding of category, cost and innovation drivers as well as business needs to improve
  vendor performance
• Supports Procurement in developing robust IT category strategies to accommodate emerging needs of
  global IT and business team
• Supports Procurement in exploring vendors to meet new sourcing needs and qualifying new vendors within
  the sub-category if needed
• Leads vendor rationalization for category
• Collect, analyze and aggregate information across cross-functional stakeholders
• Align on vendor management interfaces with cross-functional teams

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

Do you possess the following?:

• Bachelor’s degree with Masters or MBA preferred
• Deep expertise in end to end vendor management for Microsoft, Salesforce, and ServiceNow, including sourcing, renewals, risk management, and value realization.
• 10+ years of sourcing or IT project management experience
• Minimum of 6 years managing teams
• Demonstrated ability to set and meet deadlines and manage related risks
• Strong situational leadership instincts and abilities
• Ability to manage and work with culturally and geographically diverse populations
• Ability to lead and drive virtual teams
• Proven ability to manage global projects, business relationships, and staff resources
• Strong negotiation, networking, and conflict resolution skills
• Understanding of cost savings and value drivers within Global IT hardware and software
• Experience with managing vendor relationship or sourcing and procurement process

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.