Automotive Finance & Insurance (F & I) Manager

Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956.
As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees.
We value family, community, and supporting the professional growth of our team.

Plaza Auto Group's Muskoka Nissan location is seeking an experienced Financial Services Manager to join our dynamic team.
If you thrive in a fast-paced, customer-focused environment and want to be part of a growing dealership group, this is the role for you.

What We Offer:

• Compensation: Top Performers Estimated Annual Earnings $90,000 to $120,000 (based on personal initiative and closing ratios)
• Commission-based structure with performance tiers

• Minimum guaranteed compensation

• Comprehensive health and dental benefits
• Ongoing training and professional development opportunities.
• Mentorship and management support
• Opportunities for career growth and advancement within Plaza Auto Group
• Community Involvement: Take part in initiatives that give back to our local communities
• Positive Work Culture: Join a dynamic, energetic, and supportive team environment that celebrates excellence

Key Responsibilities:

• Greet customers and facilitate the smooth transition from sales to finance

• Determine customer financing needs through comprehensive consultations

• Present financing options and product menus to enhance the vehicle ownership experience

• Stay up-to-date on products and continually expand product knowledge

• Process finance transactions in compliance with OMVIC, provincial, and federal regulations

• Follow up with customers to ensure satisfaction and build loyalty

• Set and achieve sales goals and performance targets

• Handle all administrative tasks timely and in accordance with company policies

• Deliver exceptional customer service at every touchpoint
  

Essential Skills & Qualifications:

• High school diploma or equivalent; additional business/finance education is an asset

• OMVIC license required

• Proven ability to provide exceptional customer service

• Strong communication, interpersonal, and organizational skills

• Detail-oriented and highly organized

• Experience in automotive sales or finance preferred

• Comfortable working with technology

• Valid driver’s license with a safe driving record
  

Experience Required:

• Minimum 1 year in an automotive business office or finance role
  

If you are a motivated, results-driven professional with a passion for customer service and automotive finance, apply now and join Plaza Auto Group as a Financial Services Manager!