Clerk, Operations (CAN)

At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.

Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.

Job Family

Manufacturing_Plant Hourly

Exempt/Non-Exempt

Non-Exempt

Function

Ops_Manufacturing(MFT)

Essential Duties and Responsibilities

Office Administration (10%)
Ensure effective management of the Plant’s front office
➢ Receive Guests
➢ Purchase office supplies
➢ Create badges for both associates and guests
➢ Provide basic desktop support to users partnering with IT as necessary
➢ Manage events such as site meetings and visits. Arrange meeting spaces and meals,
prepare printed materials, create event agendas, setup AV equipment, and coordinate
with external partners as necessary (i.e., Corporate)
➢ Mail Packages and sort incoming mail
➢ Arrange for repairs of downed office equipment or office facilities by partnering with
Maintenance and/or the appropriate vendor
Operations and Plant Finance (50%)
Compile the Plant’s weekly BOWLER report in partnership with the appropriate stakeholders. Be
able to analyze and to provide appropriate synopsis to Ops Manager in preparation for weekly
Regional Ops Meeting
Summarize flow interrupters as reported by the Production Team
Review plant OTIF (On-Time and In-Full) score weekly. Identify trends and provide analysis to
Ops Manager for review. Partner with Ops Manager on next steps and coordinate action plan to
address fall-downs
Prepare production review board for daily production meeting
Perform weekly revenue reconciliation via the Shipped Not Billed Report. Advise Controller and
Transportation Manager of issues regarding “skipped” deliveries or those falling outside of the
2-business day order-to-cash window. Seek support as appropriate to resolve.
Review A/P invoices and book to the correct general ledger account. Ensure a 3-way match prior
to approval between the initial purchase order, packing slip, and the invoice received. Partner
with centralized A/P to resolve issues regarding non-payment and submit special payment
requests as necessary
Serve on project teams as assigned by Operations Manager in some cases serving as Project
Manager
Partner with customer service team to address customer invoicing discrepancies
Support site audits (i.e., internal audits) serving as the primary document retention owner.
Partner with Site Leadership to close any audit findings identified
Human Resources (40%)
Serve as primary support resource to the plant HR Business Partner
➢ Respond to general questions from associates regarding benefits and direct to the
correct resource as necessary
➢ Guide associates through the benefits enrollment process, address questions, and help
evaluate options
➢ Conduct new-hire onboarding from start-to-finish. Procure equipment, request
appropriate access, conduct new hire orientation and safety orientation.
➢ Serve as primary engagement champion partnering with the HRBP to manage the site’s
engagement committee and to coordinate plant activities and training events.
➢ Maintain associate records accordingly and ensure confidentiality of personal
information
➢ Coordinate associate performance review process. Schedule review dates with
managers, maintain records, and facilitate calibration sessions in partnership with HRBP
➢ Manage hourly recruiting process. Perform initial candidate screenings, schedule
interviews with management. Partner with corporate talent acquisition and HRC as
necessary to gauge status of candidates throughout the background process
➢ Fulfill additional administrative tasks as assigned by the HRBP
➢ Manage hourly attendance points

Functional/Technical Competencies

Knowledge and Skills
Effective communication skills both oral and written
MS Office Suite
➢ Intermediate to advanced skills in MS Excel, MS Word, and MS PowerPoint
Data Analysis
Office Administration
Accounts Payable
Accounts Receivable
Human Resources
➢ Benefits
➢ Onboarding

Experience/Education

• 3-5 years of experience
  High School Diploma (Associates Degree in Business Administration is preferred)

Job Factors/Work Environments

Key Relationships

Competencies

Come Dream with Us!

When you join Serta Simmons Bedding, you become part of our 150-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come. Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys. We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.

Employees are required to comply with COVID policies established by a vendor or customer.

We are an Equal Opportunity Employer. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.

SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.