Clerk, Operations (CAN)

At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep.

Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.

Position Overview:

As our plant Manufacturing Operations Clerk, you will provide critical administrative and operational support within our manufacturing plant environment. In this role you'll ensure accurate production documentation, supports plant leadership, and maintain efficient workflow across production, inventory, and administrative processes.

What You'll Do:

Office Administration (10%)

• Ensure effective management of the Plant’s front office
• Receive Guests and create badges for both associates and guests
• Purchase office supplies
• Provide basic desktop support to users partnering with IT as necessary
• Manage events such as site meetings and visits.
• Arrange meeting spaces and meals, prepare printed materials, create event agendas, setup AV equipment, and coordinate with external partners as necessary (i.e., Corporate)
• Mail Packages and sort incoming mail
• Arrange for repairs of downed office equipment or office facilities by partnering with Maintenance and/or the appropriate vendor

Operations and Plant Finance (50%)

• Compile the Plant’s weekly BOWLER report in partnership with the appropriate stakeholders. Be able to analyze and to provide appropriate synopsis to Ops Manager in preparation for weekly Regional Ops Meeting
• Summarize flow interrupters as reported by the Production Team
• Review plant OTIF (On-Time and In-Full) score weekly. Identify trends and provide analysis to Ops Manager for review. Partner with Ops Manager on next steps and coordinate action plan to address fall-downs
• Prepare production review board for daily production meeting
• Perform weekly revenue reconciliation via the Shipped Not Billed Report. Advise Controller and Transportation Manager of issues regarding “skipped” deliveries or those falling outside of the 2-business day order-to-cash window. Seek support as appropriate to resolve.
• Review A/P invoices and book to the correct general ledger account. Ensure a 3-way match prior to approval between the initial purchase order, packing slip, and the invoice received. Partner with centralized A/P to resolve issues regarding non-payment and submit special payment requests as necessary
• Serve on project teams as assigned by Operations Manager in some cases serving as Project Manager
• Partner with customer service team to address customer invoicing discrepancies
• Support site audits (i.e., internal audits) serving as the primary document retention owner
• Partner with Site Leadership to close any audit findings identified

Human Resources (40%)

• Serve as primary support resource to the plant HR Business Partner
• Respond to general questions from associates regarding benefits and direct to the correct resource as necessary
• Guide associates through the benefits enrollment process, address questions, and help evaluate options
• Conduct new-hire onboarding from start-to-finish. Procure equipment, request appropriate access, conduct new hire orientation and safety orientation.
• Serve as primary engagement champion partnering with the HRBP to manage the site’s engagement committee and to coordinate plant activities and training events.
• Maintain associate records accordingly and ensure confidentiality of personal information
• Coordinate associate performance review process. Schedule review dates with managers, maintain records, and facilitate calibration sessions in partnership with HRBP
• Manage hourly recruiting process. Perform initial candidate screenings, schedule interviews with management. Partner with corporate talent acquisition and HRC as
  necessary to gauge status of candidates throughout the background process
• Fulfill additional administrative tasks as assigned by the HRBP
• Manage hourly attendance points

What You'll Need to be Successful:

• Effective communication skills both verbal and written
• MS Office Suite with intermediate to advanced skills in MS Excel, MS Word, and MS PowerPoint
• Data Analysis
• Office Administration experience
• Accounts Payable and Accounts Receivable experience
• Human Resources, including:
  ➢ Benefits
  ➢ Onboarding

Experience/Education

• 3-5 years of experience
  High School Diploma (Associates Degree in Business Administration is preferred)

Come Dream with Us!

When you join Serta Simmons Bedding, you become part of our 150-year legacy of sleep solutions with endless opportunities to impact our future for centuries to come. Once you’re here, you’ll be part of a winning company that invests and supports our team members’ career journeys. We offer competitive benefits, job training, learning and development, and other employee perks such as our employee discount on all products.

Employees are required to comply with COVID policies established by a vendor or customer.

We are an Equal Opportunity Employer. It is our policy that discrimination against any individual on the basis of race, color, sex, religion, ancestry or national origin, age, citizenship status, marital status, sexual orientation, physical or mental disability (with or without reasonable accommodations), status as a disabled veteran or veteran of the Vietnam era, or political affiliation is strictly prohibited.

SSH Bedding Canada Co. is proud to provide employment accommodation during the recruitment process. Should you require any accommodations please indicate your needs on your cover letter and we will work with you to meet your accessibility needs.