Benefits:
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Certifications and/or years of automotive repair experience. We are looking for an energetic and outgoing personality that inspires confidence and trust. The successful candidate will be self-driven and motivated to succeed, they will use all Midas core process's and policies and value integrity and honesty over everything else.
Responsibilities;
Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales.
Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.
Ensure that communication between the customer and all post-sales follow-ups are met and up to date; such as, delivery status and deadlines.
Participate in inventory management and receiving goods.
Ensure that the visual presentation and cleanliness of the store are met at all times.
Duties;
The Customer Sales Representative drives optimization of the shop’s retail sales and profitability while delivering superior customer service, including:
Develop and present estimates, source parts and sell jobs to customers
Interpret inspection results (working with Technician) and present results to customers
Deliver superior customer service while listening and consulting customers
Contributing to the effectiveness of peers to promote success
Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates
Qualifications;
General automotive knowledge
1 year experience in the automotive industry
Excellent customer service skills
Good communication skills
Team-building skills
Valid driver’s license
Ability to work a flexible schedule including weekends.
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
Customer Sales Representative • EDMONTON, AB, CA
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