Talent.com
Recrute Action
*Bilingual Customer Service Representative (MTL, QC)Recrute Action • Montréal, Québec, Canada
*Bilingual Customer Service Representative (MTL, QC)

*Bilingual Customer Service Representative (MTL, QC)

Recrute Action • Montréal, Québec, Canada
30+ days ago
Salary
CA$32.00–CA$40.00 hourly
Job type
  • Full-time
  • Permanent
Job description
Start date: July 22, 2026 / August 26, 2026

Bilingual Customer Service RepresentativePermanent position in travel assistance within a dynamic international environment. This customer service role involves supporting travelers during medical and non-medical situations, coordinating required services, and explaining insurance coverage. Rotating schedule from 7 am to 11 pm with a hybrid work model requiring office presence in Montréal or Sherbrooke.
What is in it for you:
•Hourly salary of $
• Permanent position between 32 and 40 hours per week.
• The number of hours may vary based on operational needs.
• Full-time, on-site presence required during the first three (3) months for training.
• After training, transition to a hybrid work model with a requirement to be in the office six (6) days per month.
• Rotating schedule based on business needs.
• Availability required from 7 am to 11 pm, Sunday through Saturday, including holidays.
• Business hours may change based on operational requirements.
• 3 weeks of vacation.
• Comprehensive group benefits including health insurance (prescription drugs covered at 100%), dental insurance, life insurance, and travel insurance.
• Retirement savings plan.
• Flexible work environment with various on-site amenities including on-call doctors and dining facilities.
• Wellness program including a fitness center, physical activities, and health-related conferences.
• Opportunities for career advancement and professional development.
• Financial assistance program for continuing education.
Responsibilities:
• Answer incoming client calls and provide professional and empathetic support.
• Act as a resource person for insured members, their families, and medical facilities regarding coverage and benefits.
• Open claim files and direct clients to the appropriate healthcare providers.
• Explain travel insurance coverage, including applicable exclusions and maximum limits.
• Authorize certain medical tests and coordinate required services when necessary.
• Assist clients throughout the claims process and ensure appropriate follow-ups.
• Document interactions and transactions in the claims management system.
• Collaborate with various departments to resolve client requests and complaints.
• Maintain a high level of customer service in a fast-paced, team-oriented environment.
What you will need to succeed:
• College diploma or equivalent.
• Experience in customer service, telecommunications, or claims assistance.
• Bilingual in English and French to assist clients in both languages.
• A third language will be considered an asset.
• Excellent communication skills and professionalism.
• Strong customer service orientation.
• Ability to work in a dynamic, team-based environment.
• Strong computer skills including Microsoft Office and Internet use.
Create a job alert for this search

*Bilingual Customer Service Representative (MTL, QC) • Montréal, Québec, Canada

Similar jobs

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Montreal (administrative region), QC, CA
Remote
Temporary

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more

 • Promoted

Bilingual Customer Support Representative/Représentant.e du service à la clientèle bilingue | M[...]

AlvéoleMontréal, Montreal (administrative region), Canada
Full-time +1

Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Repre... Show more

 • Promoted

Bilingual Entry Level Customer Success Specialist Customer Service Montreal, QC

REYNOLDS & REYNOLDS COMontreal
Full-time

As a Bilingual Customer Success Specialist, you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area.Functioning as a consul... Show more

 • Promoted

Bilingual Provider Relations Representative/Représentant bilingue, Service des relations avec l[...]

CignaMississauga, Montreal (Administrative Region)
Full-time

Bilingual Provider Relations Representative.General posting range; offer may vary based on experience, qualifications, skills and location.Express Scripts Canada’s Provider Relations Department man... Show more

 • Promoted

Hybrid Bilingual Customer Service Position

Randstad CanadaMontreal (administrative region), QC, CA
Full-time

Empower clients as a Bilingual Customer Service Representative with Randstad Canada.This rewarding position features a competitive salary of $49,500 and a hybrid working model.In this role, you wil... Show more

 • Promoted

*Bilingual Customer Service Representative (EN/SP) - MTL, QC

Recruit Action inc.Montreal
Full-time +2

Bilingual Customer Service Representative (EN/SP) - MTL, QC.Customer service role (English, French, Spanish) in the insurance industry with a hybrid schedule.Great opportunity to apply call center ... Show more

 • Promoted

Montreal Bilingual Customer Service Role

Air CanadaDorval
Full-time

Become a Bilingual Customer Sales and Service Agent at Air Canada's call center in Dorval, Quebec.Utilize your English and French skills to assist customers with their travel inquiries.This full-ti... Show more

 • Promoted

Customer Service Representative - Bilingual- EN

Global Excel Management Inc.Montreal
Full-time

Bilingual Customer Service Representative - Assistance Services $22.Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual an... Show more

 • Promoted

Bilingual Customer Care Representative

Culligan QuenchMontreal
Full-time

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.We play a front-line role in the battle against single-... Show more

 • Promoted

Senior Service Representative (Bilingual)

BMOMontreal
Full-time

Provides day-to-day delivery of critical processes, administration and servicing activities in connection with retail and commercial deposits and payments.Supports the execution of payments, transa... Show more

 • Promoted

Bilingual Customer Service Representative - 12 Month Contract - C$46,000 - C$55,000 A Year - Remote

Empire lifeCôte-Saint-Luc, Canada
Remote
Temporary

Provides customer support, responds to inquiries, and resolves issues in a bilingual capacity, adhering to service standards and privacy procedures. Show more

 • Promoted

Bilingual Call Centre Agent in Montreal

Canada Revenue Agency - Agence du revenu du CanadaMontreal (administrative region), QC, CA
Full-time

Become a vital part of the Quebec Regional Contact Centre as a Bilingual Call Centre Customer Service Associate.Engage with taxpayers and assist with CRA programs and tax inquiries.The CRA in Montr... Show more

 • Promoted

Bilingual Customer Service Representative

MedavieMontreal
Full-time +1

Position Type:PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.As a national health solutions... Show more

 • Promoted

Représentant(e) bilingue au service à la clientèle III / Bilingual Customer Service Representat[...]

MonerisMontreal
Full-time

You will respond to, process, and take ownership of service requests, ensuring timely resolution while delivering a high level of customer support to assigned merchant accounts.You will be based in... Show more

 • Promoted

Bilingual Customer Service Representative

Spirax-Sarco EngineeringBois-Des-Filion
Full-time

Bilingual Customer Service Representative.WMFTS - Canada - Bois-des-Filion.We are looking for a highly motivated, energetic, and detail-oriented individual to join our newly formed Customer Service... Show more

 • Promoted

Bilingual Field Service Representative (Montreal)

BDMontreal (administrative region), QC, CA
Full-time

Field Service Representative (Montreal based).Responsible for providing on‑site support to customers primarily in Montreal, Ottawa, and Quebec, with the potential to support other provinces as requ... Show more

 • Promoted

Bilingual Customer Service & Order Fulfillment Specialist

Conair Consumer Products ULCMontreal (administrative region), QC, CA
Full-time

A leading beauty care company in Montreal is seeking a Customer Service Representative to manage sales orders and resolve customer inquiries.The ideal candidate will have post-secondary education a... Show more

 • Promoted

Bilingual Entry Level Customer Success Specialist Customer Service Montreal, QC

The Reynolds and Reynolds CompanyMontreal
Full-time

As a Bilingual Customer Success Specialist, you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area.Functioning as a consul... Show more

 • Promoted

Bilingual Customer Service Representative

Watson-Marlow - North AmericaLaval
Full-time

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and... Show more

 • Promoted

Customer Relations Agent--Bilingual

First National FinancialMontreal
Full-time

Customer Relations Agent – Bilingual.Montreal – great location! Steps away from the main public transit station.The Bilingual Customer Relations Agent is responsible for ensuring all client inquiri... Show more