Provides friendly and efficient customer service, order processing and delivery support to customers of Gordon Food Service via phone, email, SMS, and chat. This role will focus on assisting customers with their day to day inquiries to ensure their needs are being met. Promotes and utilizes E-Commerce technologies.
The successful candidate must be in commutable distance to the Delta, Edmonton, or Calgary DC.
The salary range for this position is $38 000 - $48 000 plus potential 10% bonus
Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment
Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage
Company matched retirement program
Profit sharing
Training and career advancement opportunities
Gordon Food Service product discounts
Employee appreciation events
Family culture
Maintain current knowledge of business processes within divisions and distribution centers to assist District Sales Representatives and customers
May mentor new Customer Care Generalists and attend ongoing training sessions
Arranges exception deliveries in collaboration with Transportation departments, 3rd party order/delivery systems, UPS or any other delivery services aligned with Gordon Food Service
Determine appropriate credits for customers. Assists with Invoice and Credit Memo inquiries as well as processes appropriate credits for customers as needed
Supports Recalls Communication Management, as needed.
Performs other duties as assigned.
Excellent communication and interpersonal skills to provide an exceptional first impression and comfortable, efficient and reliable customer service, order entry and issue resolution.
Must have excellent attention to detail, time management and organizational skills.
Develops solutions to a variety of problems of moderate scope. Refers to policies and practices for guidance.
Must have the ability to multitask, prioritize and be able to work independently or within a team environment.
Highly motivated self starter with a focus on details and accuracy in a fast paced environment
Must be a strategic thinker, inquisitive, innovative, and creative in order to problem solve, build relationships, network, link resources and apply business practices
Must have good customer service and time management skills.
Ability to demonstrate understanding of Foodservice industry and operations
Ability to adapt to frequent technological and GFS proprietary application changes and program functions
Ability to perform 10-key data entry
High School Diploma (or equivalent) plus 1 year experience in inside sales or customer service
Bachelor Degree in Business, Sales or Marketing preferred
Generalist, Customer Care • CGY,Alberta,Rocky View County Calgary
As the Customer Service Representative, you will be the first point of contact for arriving customers.You would be assisting in supporting our efforts to consistently surpass our customers' and cli... Show more
Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Be among the first 25 applicants.Bilin... Show more
A leading environmental service company in Calgary is seeking an Operations Manager.This individual will oversee daily operations, manage a team of Plant Care Specialists, and maintain high custome... Show more
A local recruitment company is seeking a Manager to lead its Calgary call centre team.The role involves overseeing daily operations for Sales and Customer Service, managing escalations, and driving... Show more
A leading distributor in the ceramic tile and stone industry in Calgary is seeking a Customer Service Representative.In this role, you will be the first point of contact for customers, processing o... Show more
Customer Care Representative - Remote Work.About the job Customer Care Representative - Remote Work.Experience in our industry is not required as we have industry-leading training and support to pr... Show more
Become a vital part of a top Canadian firm as a Bilingual Customer Solutions Coordinator in Calgary.This role emphasizes caring service while managing client needs in both English and French.This o... Show more
The nature of this Job is an entry-level Job and no prior experience is required to start earning money.To Get started with us, make sure you follow and read these 3 simple Steps;.Fill in your Info... Show more
As a rapidly growing school division in Alberta, Rocky View Schools (RVS) supports the educational needs of more than 29,000 students from Kindergarten to Grade 12 in 53 schools to ensure they lear... Show more
I need to use a lift to transfer from bed to chair and vice versa.I get a shower every other day so one day of each weekend.Besides the shower I also have my hair washed and blow dried.On shower da... Show more
A minimum of two years of professional administrative experience is required to perform diverse duties in our Head Office that combine Life and Living Benefit Insurance knowledge with case coordina... Show more
Transform family support with a Remote Support Specialist role in Customer Care.This position emphasizes virtual interactions to guide members through their benefit choices.We value professional in... Show more
A leading insurance provider is hiring remote Customer Care Managers to handle client inquiries and provide solutions.This position offers uncapped earning potential, flexible hours, and career gro... Show more
A leading customer experience company is looking for candidates to handle customer inquiries and provide support via calls or internet communication.The ideal candidate is bilingual in English and ... Show more
A leading pharmacy in Calgary is seeking a part-time pharmacist to join their community-oriented team.This role offers a balanced work-life environment with no prescription quotas, opportunities fo... Show more
We are looking for a 16-month contract Customer Service Representative for our Calgary, Alberta Canada office.This position is a fixed contract position beginning in June 2026 to October 2027.Answe... Show more
A leading pharmacy organization in Calgary is seeking a Pharmacist (Floater) to deliver exceptional patient care and customer service.This role involves filling prescriptions, administering injecti... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
The ideal candidate is a hands-on, self-motivated professional who thrives in an entrepreneurial environment and is committed to delivering excellent customer service.Perform field start-ups, troub... Show more
){kind=logo}
