We’re hiring Bilingual Customer Service Representatives to support clients, resolve inquiries, and manage office tasks such as data entry, scheduling, and documentation to ensure smooth operations and positive experiences.
Job Type: Temporary to Permanent
Location: Markham, ON
Pay Rate: $23.00/hour
Hours: Various shifts - Must be flexible
What You'll Do:
Greet new customers and families, making them feel supported while explaining services, obligations, and available programs.
Collect key information from clients, healthcare providers, and partners to process orders, coverage, billing, and documentation.
Communicate with insurers and others to confirm benefits, requirements, and claim details.
Accurately document and update customer, healthcare, and order information in the system.
Handle calls, emails, and inquiries, offering information and directing requests as needed.
Set up and submit orders, recurring services, and payment plans while coordinating billing.
Collaborate across teams and departments to ensure smooth service, fulfillment, and customer care.
Bilingual Intake Specialist • Markham, ON, CA
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