Receptionist

Description:

Greet every patient and family with warmth, creating a welcoming and organized front desk environment; Manage the flow of the office and coordinate with our doctor and Neuro-Structural™ Exam Tech to keep everything running smoothly; Respond to Slack, phone, email, and text inquiries with clarity, speed, and professionalism; Schedule appointments and ensure patients stay on track with their care plans; Process payments, answer billing questions, and explain care plan options with confidence; Track visit progress, maintain accurate records, and support patients at every milestone; Create extraordinary experiences for families, including those with young children and exceptionalities

Qualifications:

• A natural connector who communicates clearly, warmly, and confidently; Highly organized and detail-oriented—able to manage multiple responsibilities without missing a beat; Fast and calm under pressure, especially in a high-energy family-focused environment; Tech-savvy and comfortable learning EHR systems (PracticeHub, ConvertKit, Slack, iOS etc.); A strong team player who sees their role as essential to clinical results; Deeply aligned with our mission and values, especially connection and service; Availability for Monday–Thursday afternoon shifts, with occasional morning flexibility