Quality & Continuous Improvement Manager

Reporting to the Vice President of Innovation & Technology, the Quality & Continuous Improvement Manager is responsible for ensuring that our products and processes meet Regulatory, Licensor, Customer, and internal requirements while driving sustainable improvements across Argus. This hybrid role blends traditional quality assurance practices with Lean and Six Sigma methodologies to enhance efficiency, reduce waste, and optimize product quality. Additionally, the Quality & Continuous Improvement Manager provides leadership, direction, and expertise in quality assurance and quality control.

WHO WE ARE:

Argus creates world-class quality machined parts & products, setting industry standards and exceeding quality requirements.

RESPONSIBILITIES:

Role accountabilities include, but are not limited to:

Quality:

• In collaboration with their direct reports (Quality Assurance (QA) Manager, Quality Control (QC) Manager, and Quality Engineer), lead the Argus Quality department, taking responsibility for all personnel and activity within the department.
• Plan and implement a strategic direction for the Quality department that follows the corporation’s vision, goals, and strategies.
• Collaborate with Plant Supervisors to ensure their understanding of changes required in manufacturing processes.
• Collaborate with the QA & QC Manager to oversee, enhance, and implement all on-floor quality management system requirements.
• Collaborate with the QA & QC Manager to establish procedures for QC Inspectors, Machinists, and CNC Operators to follow on the floor.
• Collaborate with the QA Manager to develop, review, and document standard operating procedures for manufacturing processes.

Continuous Improvement:

• Be the champion of Argus’ vision as it relates to Continuous Improvement.
• Develop and implement training strategies for the organization on the principles of Lean Manufacturing, Six Sigma and Process Improvement.
• Collaborate with the Senior Management Team (SMT) to standardize processes, enhance workflows, and minimize variability while maintaining quality, safety, and financial stability.
• Provide mentorship and organize Argus’ team of Lean yellow & green belts to lead and support continuous improvement initiatives utilizing Lean tools, including Root Cause Analysis, 5S, Kaizen, FMEA, and Value Stream Mapping.
• Provide support and mentorship in developing and executing training on Lean principles and their impact on Argus, while guiding the use of Six Sigma tools in improving the overall quality of Argus' manufactured components.

Management:

• In collaboration with the VP of Innovation & Technology, the Quality Department, and Human Resources, attract, recruit, retain, reward, and develop members of the Quality Department.
• Collaborate with the QC Manager and Plant Supervisors to determine the Quality and Licensor training requirements for all Argus employees, reviewing and approving as necessary.
• Foster a collaborative, positive, and inclusive culture that is adaptable to evolving employee demographics.
• Manage direct reports; lead and promote growth within the department, achieving success through effective training, goal setting, performance management, and accountability to role expectations and goals.
• Complete performance evaluations of all direct reports, providing feedback at a minimum on areas relating to operations, continuous improvement, quality, and safety.
• Advocate and mentor on all aspects of Risk Management within the department, ensuring risks are understood through strong leadership, effective monitoring, and regular training of direct reports.

Senior Management Team (SMT):

• As an active member of the SMT, you will collaborate with the team to review, understand, and refine our business processes, fostering a sense of unity and shared responsibility that enhances corporate performance.
• In collaboration with the Executive Team, develop short-term initiatives critical to enhancing our systems, reducing waste, and ensuring consistent and accurate execution.
• In collaboration with the Executive Team, execute established long-term strategic initiatives that support the organization's strategic objectives.
• Lead and work directly with the Leadership Team (LT) and each department to monitor performance and address day-to-day issues that impact our ability to meet customer needs, including quality and delivery KPIs.
• Meet with the LT monthly to discuss, at a minimum, the past month's corporate performance regarding revenue, margin, on-time delivery, and non-conformance rates. Establish and assign specific tasks to address concerns drawn from the review.
• Collaborate to set priorities and ensure that we manage resources appropriately, execute plans within established and agreed-upon timelines.
• Consistently monitor, measure, evaluate, document, and report on the progress of initiatives throughout the organization.
• Be a leader, taking responsibility for organizational situations that impact our ability to meet customer needs and/or regulatory requirements. Ensure the issues are reviewed, understood for their root cause, and addressed promptly to ensure compliance.

POSITION QUALIFICATIONS AND EXPERIENCE:

• Professional Engineer (P. Eng) or Professional Licensee (P.L. (Eng.)); active member of APEGA or eligible for registration with APEGA.
• 15+ years’ experience in a QA/QC position in a machine shop/manufacturing environment or similar.
• 10+ years’ experience in supervisory/managerial role; responsible for the direct supervision of personnel.
• Formal training, greenbelt or higher, in Lean Manufacturing, Six Sigma, or an equivalent.
• ISO Auditor certification is considered an asset.
• General knowledge of products and services in relation to the oil and gas industry.

At Argus, our core values are more than just words; they’re a way of life. We have a strong company culture; as we continue to grow, we strive to ensure it remains the same. Our values can be found on the section of our website. Please make sure our core values resonate with you before you apply to work for Argus, as they communicate a minimum standard of behavior that you will be held to.

Our core competencies and company benefits information are found on our page.