Senior Contract Manager

Black & McDonald’s BC team is growing! If you are a committed and collaborative professional looking to contribute to a hard‑working, innovative team, this opportunity is for you. We're looking for a dynamic, experienced Senior Contract Manager to lead a large province‑wide multi‑year facilities management contract with BC Hydro. The role will be based at the client’s Edmonds office location in Burnaby, BC and reports directly to the Division Manager.

The Senior Contract Manager for the BC Hydro contract is responsible for managing the BC Hydro Contract and Operations in its totality including, safety compliance, people and resources, project execution, cost effectiveness, operational efficiency, and ultimately is responsible for contract performance in budget, schedule, and profitability. Emphasis will be placed on minimizing penalties and ensuring the contract performance meets the needs of the client as defined by the Master Service Agreement. The successful incumbent will oversee the development and direction of the BC Hydro Facilities Management team to provide efficient and quality services and drive contract growth. Responsibilities include but are not limited to the following:

• Directly manage the BC Hydro facility contract in accordance with Master Service Agreement
• Build and manage team of qualified Facilities Management and Operations Staff
• Develop and lead a high‑performance collaborative team, setting overall expectations for performance on the contract
• Build and maintain relationships with the client, suppliers, vendors while ensuring integration of strategic plans and initiatives.
• Supervise contract staff including the Operations Manager, Project Managers and key operational employees
• Work with the Operations Manager to ensure all critical contract deliverables are met and minimal penalties are incurred
• Ensure that the contract activities are in compliance with provincial, client and company occupational health and safety regulations.
• Ensure contract performance meets budget, schedule and profitability requirements
• Attend regular client meetings
• Review contract performance reports
• Ensure objectives and strategies are in place to achieve zero loss time injuries
• Accountable for the development, management and optimization of the operations budget
• Foster solid relationships with key players in the industry in order to continually develop the business
• Identify any key milestones reached or missed or delays to progress
• Manage and detail any material disputes or issues

COMPETENCY REQUIREMENTS

• Change Orientation
• Communicates Effectively
• Holds Self and others Accountable
• Maximizes Team Effectiveness
• Maximizes Business Performance, ensuring all initiatives align with overall financial goals and objectives of the contract
• Strategic Perspective
• Teamwork and Collaboration, developing strong relationships with employees and external customers

EDUCATION REQUIREMENTS

• A degree or diploma in construction/facilities management or relevant field is preferred
• Extensive experience in building maintenance/construction or related experience may substitute for educational requirements.
• PMP designation would be an asset
• FMA/RPA certification would be an asset

WORK EXPERIENCE REQUIREMENTS

• 7-10 years of facility maintenance/contract management experience
• At least 5 years of supervisory experience within the building maintenance/construction industry is required
• Formal training in supervisory responsibilities is an asset

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Proficiency in Microsoft 365 applications
• Working knowledge of Project management software such as Procore, MS Project, or similar
• CMMS System knowledge an asset
• Excellent leadership and interpersonal skills
• Strong analytical and problem‑solving skills
• Collaborative and team‑oriented
• Detail‑oriented with a focus on quality and compliance
• Excellent communicator with strong written and verbal skills
• Strong writing abilities and presentation skills are essential
• Strong organizational and time management abilities
• A valid Class 5 BC Drivers’ License and clean abstract is required
• Travel to sites across the province for client visits is essential

The expected salary range for this role is between $120,000-140,000 per year. The starting salary will be based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Salary is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual performance bonus, career development programs, and other HR programs.

Please be advised that a Criminal Background Check and Professional Reference Check will be required as part of our employment screening and selection process. Additionally, all applicants must be legally entitled to work in Canada, unless otherwise stated in the job posting.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.