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Supervisor

Supervisor

Tim HortonsRichmond Hill, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Join our Team as we are looking for supervisors !

EMAIL or CALL Samira today! /

As a Shift Supervisor at Tim Hortons your top priority is guest satisfaction!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customers expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

The following provides an overview of the basic responsibilities of a Shift Supervisor :

You will oversee and manage a multi-million-dollar operation provide great customer service and provide leadership in a team-oriented atmosphere.

You must be available to work all shifts - Opens Midday and Closing Shifts.

General Responsibilities :

  • Train monitor and reinforce food safety procedures to team members.
  • Act as Cash Manager as needed including setting up cash register(s) at open and verifying cash at close.
  • Perform walk-throughs to ensure the restaurant is ready to open / close and / or rush-ready.
  • Work with the Restaurant Management team to train develop and communicate with team members in a way that maximizes retention.
  • Supervise coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
  • Work with the Restaurant Management team to ensure quality production and service standards are met and to create a safe efficient and professional environment for customers and other employees.
  • Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains / exceeds all customer service standards.
  • You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
  • Follow up and ensure resolution of guest-related issues as needed.

For high-performing Shift Supervisors there may be growth opportunities in Restaurant Management. Wed love to learn about you

In this position you will :

  • Greet & welcome guests with hospitality. Sometimes you will be the first person they see to start their day!
  • Complete guest orders including coffees Iced Capps donuts and more!
  • Create delicious sandwiches and wraps
  • Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
  • Have fun while making your guests day!
  • Why work for us

  • Flexible scheduling
  • Scholarship program
  • Fast paced work environment
  • Potential to grow
  • Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Supervisor • Richmond Hill, Ontario, Canada

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