Senior Manager Operations

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare.

At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada.

But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions.

Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Specific Responsibilities

Analyzes operating and delivery procedures, systems and schedules and all other distribution centre activities to identify potential efficiency improvements and cost-savings

Ensures that responsibilities are defined and assigned to supervisors and employees to maximize efficiency and productivity

Supports and executes performance reviews for Operations Supervisors, supporting development plans and actively coaching areas of opportunity

Ensures policies and practices are respected related to employee / labour relations and promotes efforts to build strong employee engagement

Monitors, maintains and identifies opportunities to improve customer service levels for all customers

Maintains appropriate communications with all levels of the organization and ensures that distribution centre employees are aware of company's progress and direction

Administers policies and practices related to employee / labour relations (Bargaining, Union-Management Committees and Grievances hearing) in conjunction with Human Resources.

If applicable, participates in the negotiation of the collective agreement(s).

Actively encourage the Six Sigma program of continuous improvement by identifying cost reduction or quality improvement initiatives

Ensures that all vehicles, equipment, buildings and property are maintained in accordance with Company standards

Responsible for oversight of Automation equipment and processes in coordination with Facility maintenance team and 3rd party vendor

Is accountable for ensuring proper review, update and audit of Security, Regulatory and GMP policies and programs to ensure compliance

Ensure that health and safety practices are followed within the workplace through on-going monitoring of health and safety programs and audits;

provision of all equipment, material and protective devices; appointing / ensuring leaders are competent in Health and Safety

In coordination with Regional HR, ensure workforce planning requirements are completed and monitored; provide opportunities for development and training for Leadership team as required

Position Qualifications

Post-Secondary degree or minimum 8 years of experience in distribution, warehousing or manufacturing environment

Experience in the pharmaceutical industry an asset

Experience with automation an asset

Minimum 10 years of experience in a complex leadership capacity

Labour Relations / Employee Relations experience

Demonstrated experience with Six Sigma, Lean Principles and process improvement

Ability to establish and analyze business metrics to effectively set targets and standards of performance

Strong organization and tactical planning skills

Ability to take initiative, strong work ethic, behave with a sense of urgency

Demonstrated change management, problem solving & decision-making capabilities

Flexible schedule requirements

Ability to travel (minimal)

Strong communication and analytical skills (Proficient working knowledge of Microsoft Office Suite)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

For more information regarding benefits at McKesson, please

Our Base Pay Range for this position

$99,700 - $166,100