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Client Account Representative

Client Account Representative

EsianceToronto, ON, Canada
9 days ago
Salary
CA$21.00–CA$24.00 hourly
Job type
  • Permanent
Job description

Job Description

Job Description

Seeking English and Communications Majors! Put your superior language skills to work! We’re looking for a Client Account Representative to join our fast-growing team and help businesses discover and maximize the value of our platform.

WHY JOIN US?

  • Great opportunity for someone looking to launch or grow a career.
  • Fast-paced, team-oriented environment where you’ll gain hands-on experience.
  • Custom training and development programs to help you succeed in B2B sales.
  • Career growth opportunities as part of a collaborative team.
  • Convenient office location near DVP / 401.
  • Enjoy weekly Thursday team lunches and a fun, dynamic workplace.
  • 10 vacation days and a competitive compensation package.

ABOUT THE ROLE

As a Client Account Representative , you’ll be the first point of contact for inbound leads, helping business clients understand how our corporate gifting solutions can work for them. You’ll manage client inquiries, provide product demonstrations, and help onboard new customers.

This role is perfect for someone early in their career who enjoys speaking with people, problem-solving, and working in a dynamic team.

KEY RESPONSIBILITIES

  • Engage with inbound leads via chat, phone, and email, managing conversations in our CRM.
  • Deliver product demos tailored to each client’s needs.
  • Assist in onboarding new clients to ensure a smooth experience.
  • Address client inquiries via chat, email, and phone, providing top-tier support.
  • Manage ongoing relationships and help clients maximize their use of EverythingCard.
  • Collaborate across teams to ensure smooth client handoffs.
  • Identify opportunities to grow existing client accounts.

    • WHO WE’RE LOOKING FOR

  • 1-3 years of experience in sales, account management, or customer-facing roles.
  • Strong verbal and written communication skills (English proficiency required).
  • Comfortable speaking with clients over the phone and online and handling inquiries.
  • Quick learner with a coachable mindset and a proactive attitude.
  • Organized and detail-oriented, able to manage multiple accounts at once.
  • Team player who thrives in a collaborative, fast-paced environment.

    • Bonus if you have :

  • Experience in B2B sales or corporate gifting.
  • Familiarity with CRM tools like HubSpot or Salesforce.

    • HOW TO APPLY

    If you're eager to kickstart or advance your career in sales and want to be part of a dynamic, high-energy team, we’d love to hear from you! Send an email to with the following :

  • What excites you most about this position? Share a few sentences on why this role caught your interest.
  • Three questions for us. What would you like to know about our business, team, or role?
  • Your resume. Attach your most up-to-date CV.

    • COMPENSATION

    Position Type : Permanent / Contract / Temporary.

    Salary : $21-$24 per hour.

    Start Date : As soon as possible.

    Company Description

    Founded in 2009, Esiance has helped over 3 million Canadians with our white-label gift card platforms. We power corporate gifting for financial institutions, loyalty programs, healthcare organizations, research-focused academic institutions, and thousands of Canadian businesses.

    As the creators of EverythingCard, we offer a streamlined solution for corporate gifting, allowing companies to send a single redemption code that recipients can use for 150+ top brands, including Tim Hortons, Amazon, Hudson’s Bay, Petro Canada, McDonald's, and Loblaws.

    Company Description

    Founded in 2009, Esiance has helped over 3 million Canadians with our white-label gift card platforms. We power corporate gifting for financial institutions, loyalty programs, healthcare organizations, research-focused academic institutions, and thousands of Canadian businesses.\r\n\r\nAs the creators of EverythingCard, we offer a streamlined solution for corporate gifting, allowing companies to send a single redemption code that recipients can use for 150+ top brands, including Tim Hortons, Amazon, Hudson’s Bay, Petro Canada, McDonald's, and Loblaws.

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    Client Account Representative • Toronto, ON, Canada