Communication Clerk

Position Overview

The incumbent in this position is responsible for all receptionist, communication and clerical functions on the nursing unit.

• Demonstrate ability to provide continuous quality services.
• Adheres to all safety and health regulations and demonstrates safe work practices.
• Accept and work within the framework of the Hospital's philosophy, objectives and policies.
• Facilitate communication both written and verbal intra and interdepartmentally.
• Maintain records and reports.
• Transcribe physician orders as required.
• Facilitate good public relations intra and interdepartmentally.
• Maintain recording and audit systems designated by the Program Manager.
• Order supplies as required or requested.
• Initiate requisitions as necessary or as requested.
• Temporarily relieves, replaces or assists other Communication Clerks as necessary.
• Operate communication equipment in the area.
• Maintain effective working relationships with and within the unit through interaction with staff, physicians, patients, visitors, etc.
• Meet own learning needs through self-improvement individual study, in-services and staff meetings.

Experience

• Previous communication clerk experience required.

Education (Degree/Diploma/Certificate)

• Completion of Grade 12.
• Completion of Communication Clerk course.
• Health Records Technician course preferred.
• Working knowledge of medical terminology required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Ability to effectively: Relate on an interpersonal basis; Work under stressful conditions; Retain data on a confidential basis.
• Demonstrate abilities in word processing, database and spreadsheets (specifically Microsoft Office) required.
• Demonstrated ability to read, converse, and write proficiently in the English language required.
• Ability to complete the position on a regular basis.

Physical Requirements

Not Applicable