Administrative Assistant - A'paqt Project (OA) - Strait Area Campus (Designated)

What you'll do

Responsibilities

Working in a team environment with primary reporting to the Manager, Administrative Services, and secondary reporting to the Manager, Student Services, you will:

• Provide a full range of administrative support services to the A'paqt Project. The A'paqt Project supports female and Indigenous students' training for careers in the Marine Industry.

• Track student awards, prepare cheque requisitions, check student account entries, receipt payments, prepare invoices, submit help desk tickets, answer incoming calls, provide support to students and assist with their inquiries, process refund requests, collect overdue accounts, enroll students, run queries, compile student data and work with student records.

• Provide general office support to campus operations as required.

What you'll need

Qualifications

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years' (full-time equivalent) recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.

• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, email and database systems such as PeopleSoft, Oracle, SAP, etc.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.

• You have PeopleSoft Student Finance skills and experience.

• You have experience issuing invoices and understand accounts receivable collection processes. Accounts receivable experience would be considered an asset.

• Experience supporting/providing service to students and prospective students would be considered an asset.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.

• You possess excellent interpersonal skills and are able to interact at all levels of an organization.

• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• You have specific technical occupational knowledge and skill in a frontline administrative role.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to operating in a fast-paced client-facing Business Office, are comfortable working in a deadline-driven environment, and are able to adapt to periods of change and transition.

• You demonstrate a strong commitment to excellence in customer service, accurately dealing with inquiries and completing tasks in a timely manner.

• You have strong attention to detail, organizational and facilitation skills.

• Demonstrated professionalism and understanding of confidentiality.

• You are dedicated to life-long learning and demonstrate professional curiosity in self-driven learning activities.