Talent.com
The Toronto-Dominion Bank (Canada)
Customer Experience AssociateThe Toronto-Dominion Bank (Canada) • Estevan, Saskatchewan
Customer Experience Associate

Customer Experience Associate

The Toronto-Dominion Bank (Canada) • Estevan, Saskatchewan
5 days ago
Job type
  • Part-time
Job description

Description

:

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position ofaCustomerExperience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role,you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner

  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes

  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development

  • Assist the team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience

  • Undergraduate degree or equivalent is an asset.

  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment.

  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.

  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.

  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!Language Requirement (Quebec only):Sans Objet
Create a job alert for this search

Customer Experience Associate • Estevan, Saskatchewan

Similar jobs

ROFS Canada - Eline Supervisor

Edge OFSEstevan, SK, CA
Full-time

ROFS is looking to optimize our team with people who are dedicated to highly efficient operations, prompting improvements on location, committed to personal and professional growth in addition to b... Show more

 • Promoted

Independent Recruiter Opportunity with Global Client Access

RecXchangeEstevan, SK, CA
Part-time

Step into a revolutionary recruiting role with global access! Focus exclusively on finding talent and reap substantial rewards through placement fees with ultimate flexibility.This opportunity is t... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausEstevan, SK, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausEstevan, SK, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

One Stop Associate - Temp

AutismservicesEstevan, SK, CA
Full-time

Email your resume and cover letter to careers@southeastcollege.One Stop Associate(Temp)- Estevan" in the subject line.We are seeking a dedicated and detail‑oriented customer service professional to... Show more

 • Promoted

Audiology Expert - Hearing Care Provider

Global Talent Partners VeterinaryEstevan, SK, CA
Full-time

Transform lives as a Hearing Care Provider in Regina, SK with Global Talent Partners.Focus on patient care while leading office operations and ensuring high standards in hearing solutions.As part o... Show more

 • Promoted

Water Service & Delivery Associate (Flexible Shifts)

AutismservicesEstevan, SK, CA
Full-time +1

A local water supply company in Estevan is seeking a new Team Member.The role is flexible, with options for full-time, part-time, or casual on-call work.Responsibilities include loading vans, deliv... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupEstevan No. 5, Saskatchewan, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Customer Experience Associate in Estevan

TDEstevan, SK, CA
Full-time

Elevate your career with TD Canada Trust as a Customer Experience Associate in Estevan, Saskatchewan.Deliver exceptional service while processing financial transactions and connecting with customer... Show more

 • Promoted

Part-Time Data Entry Clerk — Growth & Flexible Shifts

Staffing Data Services AgencyEstevan, SK, CA
Part-time

A staffing agency in Estevan, Saskatchewan is seeking a Part-Time Data Entry Clerk.No experience is necessary as training will be provided.The position offers flexible hours and a commitment to pro... Show more

 • Promoted

Earn up to $400 per Day by Playing Games and Taking Surveys

AlmediaEstevan, Saskatchewan, Canada
Full-time

Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more

 • Promoted

Warehouse/Counter Associate (temp)

FitziiEstevan, SK, CA
Full-time

Join Rexel: A Global Leader in Electrical Distribution.Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000... Show more

 • Promoted

Royal LePage Real Estate Sales Associate

Royal-LepageEstevan, SK, CA
Full-time

Begin your journey in real estate sales at Royal LePage, with exceptional training and resources available.This role focuses on client service and leveraging sales principles to excel.In the role o... Show more

 • Promoted

Administrative Assistant & Office Coordinator

Cty Tnhh Ican PrEstevan, SK, CA

Một công ty tư vấn định cư đáng tin cậy đang tìm kiếm một nhân viên hành chính tại Estevan, Saskatchewan.Ứng viên sẽ tham gia vào việc chuẩn bị và quản lý tài liệu, hỗ trợ việc tổ chức các cuộc hẹn... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausEstevan, SK, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausEstevan, SK, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupEstevan No. 5, Saskatchewan, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Hearing Care Provider

Global Talent Partners VeterinaryEstevan, SK, CA
Full-time

J342277 Estevan Saskatchewan USD60K- USD120K / Year.Are you passionate about making a difference in people's lives? Do you have the skills to blend cutting-edge technology with compassionate care?.... Show more

 • Promoted

Data Entry Clerk (Part Time)

Staffing Data Services AgencyEstevan, SK, CA
Part-time

About the job Data Entry Clerk (Part Time).This is your chance to begin a lifelong profession with endless opportunity.Find the liberty you've been looking for by taking a minute to finish our onli... Show more

 • Promoted

Remote Recruiter | $3,000-$11,000 Per Placement

RecXchangeEstevan, SK, CA
Remote
Part-time

Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement.Work remotely from anywhere in the world.Recruiters across the world are leaving traditional agencies.Ins... Show more