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Customer Support Specialist
Customer Support SpecialistUline • Milton, Ontario, Canada
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Customer Support Specialist

Customer Support Specialist

Uline • Milton, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café, outdoor patio and first-class fitness center.

  • Monthly employee-appreciation events.

  • Opportunities for community involvement.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

Uline is an Equal Opportunity Employer

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Customer Support Specialist • Milton, Ontario, Canada

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