Senior Specialist, Robotic Process Automation

Job Requisition ID: 12158

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Montreal (QC); Ottawa (ON); Toronto (ON)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Enterprise Architecture and Artificial Intelligence team as a Senior Specialist, Robotic Process Automation. In this role, you will work closely with our business leaders, process owners, and technical teams to shape priorities, set delivery direction, and lead the execution of value-focused automation and AI solutions from concept to production. This role combines delivery leadership and hands-on expertise to accelerate CMHC's outcomes, strengthen adoption, and mature the intelligent automation and Agentic capabilities across the organization.

What you’ll do:

• Lead the design, build, and delivery of solutions using Power Apps (Canvas and model-driven), Power Automate and Datavers, ensuring they are scalable, supportable, and ready for enterprise use.
• Deliver AI-enabled solutions using AI builder, Azure AI Foundry and related capabilities, integrating outputs into business workflows with appropriate validation, controls, and exception handling.
• Develop robust automation patterns and workflows with strong exception handling, resiliency, observability and reusability to support enterprise-grade delivery.
• Partner with the product owner and stakeholders to identify, shape, and prioritize high-value solutions that improve operations, align to business priorities, and support a values driven delivery roadmap.
• Design and implement integrated solutions patterns using APIs, custom connectors, and emerging AI capabilities to connect Power Platform solutions with enterprise systems and processes.
• Apply strong software engineering practices to solution delivery by building maintainable components, using pro-code extensions where appropriate, and supporting structured release practices across environments.
• Lead delivery in an Agile model by managing priorities, guiding work in increments, and maintaining accountability for solution quality, release readiness, and continuous improvement in production.
• Lead scoping and solution shaping with the Product Owner and stakeholders by clarifying requirements, assessing risk, defining success measures, and promoting governance, adoption, and clear communication of progress and realized value.
• Provide technical leadership and mentorship through guidance, design reviews, and reusable patterns, while remaining credible and effective as a hands-on practitioner.

What you should have:

• A bachelor’s degree in computer science, engineering, robotics, or equivalent experience.
• A minimum of seven (7) years of relevant experience in technology, process design and optimization, and/or business process automation. An equivalent combination of education and/or experience may be considered.
• Strong hands-on experience with Power Apps, Power Automate, and Dataverse, with the ability to lead solution delivery across the full lifecycle.
• Experience building integration (REST APIs, custom connectors) and working with enterprise data sources.
• Experience with AI Builder, Azure AI Foundry and Intelligent Document Processing, integration, and enterprise data sources, as well as the controls needed to support reliable production use.
• Strong foundation in coding and software engineering practices, with experience using source control, branching strategies, and CI/CD pipelines to support reliable solution delivery.
• Experience applying governance, administration, and ALM practices to deliver secure, maintainable, and scalable solutions.
• Experience working in Agile delivery environments, managing priorities and delivering incremental business value.
• A proven ability to work with stakeholders to shape opportunities, clarify requirements, prioritize work, and assess delivery risk, as well as an ability to connect delivery to business value through practical outcome measures, KPI thinking, and clear communication with stakeholders and leadership.

It would be great if you also had:

• Experience building Agentic solutions that incorporate AI (AI Builder / Azure AI Foundry capabilities) as a developer/implementer.
• Experience in automation or IA environments (RPA, workflow automation, AI-driven processes).
• Experience with other automation solutions such as UiPath.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!