Billing Analyst

Your role as an OTC analyst will be to process, maintain, report, and validate various functions of the order-to-cash cycle to align with corporate objectives. The main goal is to analyze large quantities of data, draw out financial insights from analytical output, and work with team leads to put together business recommendations. Ultimately, the OTC analyst’s role is to maximize sales and revenue by increasing awareness, minimizing exceptions, and achieving excellence in execution.

Advantages
- Weekly insurance benefit of $10
- Employees have access to a cafeteria within the office premises.
- The office provides a gym facility for employees to use.
- Employees have access to an on-site clinic.
- Enjoy a two-week vacation with an additional 5 paid sick days.

Responsibilities
Ensure the effective and timely delivery of tasks, according to the department’s objectives and Key Performance Indicators (KPI)

Support management with the standardization, automation, and simplification of processes and procedures

Develop approach and templates to enhance performance

Support Order to Cash areas with accurate records and validation of billing document corrections related to delivery discrepancies, returns, and pricing investments

Monitor and track daily transactions to ensure efficient and accurate processing in SAP

Manage account receivables related to sales corrections

Key Success Factors
Work ethic: Committed, reliable; flexible, adaptable, ability to work under pressure and manage simultaneous tasks

Data driven: Comfortable with ambiguity, strong analytical skills, data gathering ability and problem-solving skills

Autonomous: Motivated, proactive, quick learner, resourceful and able to work under limited supervision while keeping a team-oriented mindset

Organization: Strong organizational aptitude, effective time management, presentation skills, excellent verbal and written communication skills

Professionalism: Welcomes collaboration, feedback, accountability, and maintains positive attitude

Strive for excellence: Determined and delivers with quality & integrity

Innovative: Ability to challenge conventional practices

Reporting: Run various reports to monitor OTC data (such as sales reversal volume, missing sales, customer claims & disputes, etc.), extract insight from data and provide interpretation

Maintenance: Maintain daily logs of procedure changes

Communication: Respond to transactional email inquiries within defined standards as defined in our current policies

Collaboration: Active collaboration with internal and external stakeholders to provide sales solutions and reporting inquiries

Accountability: Responsible to flag and report any system, procedures, or processes inconsistencies to the OTC supervisor

Qualifications
Education: Bachelor’s degree in Finance or an equivalent quantitative education.

Experience: At least 1 year of work experience in a reputable & large organization.

Excel Mastery: Must have advanced Excel skills (analyst should be able to solve difficult business problems using Excel with limited training).

Technical Assets: Narro IQ, VBA, or Python knowledge is an asset.

Software Knowledge: Knowledge of SAP, PowerBI, & Salesforce is an asset.

Bilingualism (French and English) is required due to regular communication with internal and external stakeholders across Canada and internationally.


Bilingualism (French and English) is required due to regular communication with internal and external stakeholders across Canada and internationally.

Our Client operates across Canada, and globally. This company takes all reasonable means to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires this where it is necessary and its existing bilingual employees are unable to fulfil these job duties.

Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (oral and written). In particular, this position will require the employee to:
- collaborate and provide support to other colleagues and business functions located outside of Quebec who do not speak French
- attend essential training, meetings or conferences held outside Quebec, which are presented in English
participate in company-wide Canadian/Global town hall meetings and management information sessions, which are presented in English


Summary
Does this job interest you?
Do not hesitate to send me your resume at : vithusha.ravi@randstadsourceright.ca

Randstad is Canada's largest employment agency, and each consultant is a specialist in his or her field. Not only will they be able to help you in your job search, they'll also be able to advise you on how to find a job that matches your skills.
As occupational health and safety is one of our top priorities, you'll also have access to our completely free online training.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.