Parts Advisor (Performance Toyota)

Here’s what you’ll deliver:

• Assisting customers with parts inquiries, in person, on the phone and electronically.
  
• Filling orders as needed.
  
• Placing orders in a timely fashion.
  
• Maintaining proper inventory levels.
  
• Inspect damaged parts brought in by customers to determine the proper replacement.
  
• Identifying the necessary part(s) required on the basis of the customer's description of issues.
  
• Examining returned parts for defects and confer with customers about exchanging the part or processing a refund.
  
• Consult catalogs for stock numbers and prices and bring parts from the stockroom.
  
• Suggesting part(s) that is interchangeable, placing special orders for a part, or referring the customers at another business location, if a customer needs a part that is not stocked.
  
• Unpacking and marking incoming parts and storing them in the stockroom according to a prearranged system.
  
• Receiving and filling telephone orders.
  
• Keeping catalogs and price lists up-to-date.
• Recording sales and taking inventory.
  
• Projecting a positive attitude for the benefit of our customers and fellow employees.
  
• Read, understand, and adhere to all rules, regulations and procedures as per company policies
  
• Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
  
• Work effectively without supervision.

What you need to succeed:

• 2-3 years experience in Automotive Parts is an asset.
  
• Valid Ontario driver’s license with a clean driving record.
  
• Must be able to lift and carry heavy parts (up to 50lbs).
  
• Be personable, honest, and hardworking.
  
• Strong computer and number skills.
  
• Be able to multitask and manage incoming phone calls effectively.
  
• A proven self-starter who can work under pressure.
  
• Previous experience using CDK Software as an asset.
  
• What’s in it for you?
  
• Excellent management support and guidance
  
• Opportunities through our Internal career mobility program
  
• Access to health, dental and vision insurance
  
• Disability, critical illness and life insurance for the unexpected
  
• Our Employee Assistance Plan (EAP) for you and your family's wellness
  
• Discount on vehicles, service and parts for you and your family
  
• Discounts to retailers and service providers across the country
  
• Free and engaging employee events
  
• Did we mention we love giving back to our communities?!

Job Type: Full Time - Permanent

Compensation (expected annual compensation): $45,000 - $70,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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