Automation Analyst

What is the opportunity?

As a Business Analyst for Automation in RBC Capital Markets, you will assess, research, analyze and document sponsor/stakeholder needs in relation to Capital Markets COO Group’s projects with particular emphasis on Intelligent Automation techniques (gen-AI) in conjunction with traditional approaches such as RPA (Robotic Process Automation). You will help identify where, how and why intelligent automation can satisfy sponsor/stakeholder needs. This role will provide assistance with mapping business processes and procedures in order to effectively engineer automated solutions.

The successful incumbent would be required to: Assist with the identification of automation opportunities within RBC CM COO Group; Analyze current state processes and provide suggestions for process re-engineering and technology implementation to improve efficiency and controls; Filter out technically or economically infeasible processes by gathering baselining information and pragmatically surfacing inhibiters to automation; Qualify opportunities and create high-level business cases with complexity and implementation cost; Prepare and consolidate technical and business requirements documentation; engage program leads of Digital Transformation programs to aid planning or preparation for transformative initiatives; Effectively communicate and build rapport with team members, stakeholders, and business partners using a variety of techniques and collaboration from initiation to close.

What will you do?

• Support the organization’s AI strategy by encouraging adoption and driving engagement across teams

• Think through challenging and interesting problems and overcome them through creative solutioning with your team

• Assist in analysis and requirements gathering on multiple in-flight projects simultaneously in accordance with the RBC Project Management Framework (PMF)

• Analyze workflow processes and recommend the best application of automation-centered solutions

• Understand technical aspects of automation to guide business teams in the transformation of manual processes

• Facilitate communications between Automation Developers and Business Stakeholders

• Work closely with Subject Matter Experts and other project stakeholders to deliver automated solutions

• Achieve and maintain highest levels of client satisfaction

• Manage project communications in various forms (Presentations, Calls, JIRA, etc.) including status reports to Program Leads and Business Stakeholders

• Be a technology advocate and share expertise with other team members

• Work with Automation Developers to delivery RPA using Blue Prism and AI (gen-AI, LLM etc.)

• Take ownership and accountability of project delivery by defining, tracking, and reporting on the benefits of automation

What you need to succeed?

Must have:

• At least 2 years of professional experience Business Analyst working with automation, process re-engineering, or software development projects

• Ability to apply Systems Thinking Approach in all facets of the job

• Excellent communication skills both verbal and written, including presentation skills to different levels of management

• Minimum bachelor’s degree or equivalent relevant experience in Finance, Engineering, Science or Math desirable

• Strong curiosity and enthusiasm for AI and emerging technologies, with a desire to continuously learn and experiment

• Familiarity with Gen-AI tools and application of automation techniques and concepts such as Robotic Process Automation

• Experience in quickly understanding new business processes to accurately assess feasible scope of automation and document process flows

• Experience in business and/or process analysis

• Self-motivated, able to work independently

• An Agile mindset and team player

• Ability to effectively plan and execute on multiple priorities and in-flight projects simultaneously while adhering to deadlines and quality standards

• Strong Math skills to ensure benefit calculations are sound of logic and accurate

• Ability to fluently communicate with both Automation Developers at a technical level and Clients on a business level

• Above average skills in Microsoft Office Suite (Excel, PowerPoint, Visio, Access etc.)

• Ability to build strong relationships with clients and stakeholders across the enterprise

• Good working knowledge of Capital Markets COO Group functions and processes

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Flexible work/life balance options

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeCAPITAL MARKETSRegularSalaried2026-04-012026-04-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.