Hospitality Worker I & II

Join the City of Medicine Hat as a Hospitality Worker I & Hospitality Worker II

Casual | On site

Hospitality Worker I: $15.00 per hour

Hospitality Worker II: $17.00 per hour

Are you someone who enjoys working with people in a lively, welcoming environment? Looking for flexible, casual work that fits your schedule while being part of exciting community events like concerts, hockey games, and local gatherings?

The City of Medicine Hat is hiring Hospitality Workers I and II to support food and beverage service at our premier venues. These casual, event-based opportunities are open to individuals from all walks of life who bring a positive attitude, reliability, and a passion for creating great guest experiences.

Whether you're starting out, returning to the workforce, exploring a new path, or looking to supplement your income, this could be a great fit for you.

Curious where this job can take you? Read Kira's story to see how a role at Co-op Place became the start of an exciting journey in hospitality.

* Successful candidates will be available to start September 2026, with flexibility for evening and weekend shifts based on event schedules.

Hospitality Worker I

In this entry-level role, you'll support food and non-alcoholic beverage service, assist with concessions and premium seating areas, and help ensure smooth event operations from setup to cleanup. This role offers variety and hands-on experience in a team setting.

You could work in following roles:

• Concession Runner: Serve food and non-alcoholic drinks to guests, assist with setup and restocking, and maintain a clean work area.
• Premium Seating Runner: Assist servers in VIP areas like Suites, Loges, and VIP sections; deliver food and soft drinks to guests.
• Popcorn/Cotton Candy Operator: Prep, make, and distribute popcorn and cotton candy for events, while keeping machines and areas clean and stocked.
• Porter: Transfer products from storage to service areas, assist with restocking and setup, and ensure accurate inventory.
• Kitchen/Concession Cook: Prepare, cook, and plate food items according to AHS food handling standards and event demands.

What you bring

• A positive, team-oriented attitude and strong customer service focus
• Dependability and initiative to keep things running smoothly
• The ability to work in a fast-paced, high-energy environment

Qualifications

• Must be at least 15 years of age
• Previous food service and customer service experience is an asset
• Successful completion or ability to obtain Food Safe certification

Hospitality Worker II

In this role, you'll take on additional responsibilities such as serving alcohol, handling transactions, and supporting team members. You'll help set the tone for excellent service and contribute to a positive team environment.

You could work in following roles:

• Concession Cashier: Process guest orders and cash/credit transactions; serve food and alcohol according to AGLC regulations.
• Premium Seating Server: Deliver alcohol, food, and drinks to premium guests (Suites, Loges, VIP areas) and cash handling.
• Bartender: Serve alcoholic beverages while managing setup, stocking, and cash handling.
• Porter: Transfer products from storage to service areas, assist with restocking and setup, and ensure accurate inventory.
• Kitchen/Concession Cook: Prepare, cook, and plate food items according to AHS food handling standards and event demands.

What you bring

• Leadership skills with the ability to support and guide others
• Excellent interpersonal & communication skills
• A customer first attitude with attention to detail

Qualifications

• Must be legally permitted to serve alcohol in Alberta
• Successful completion or ability to obtain Alberta ProServe certification.
• Successful completion or ability to obtain Food Safe certification
• Customer service or food and beverage experience is an asset

Why you'll love working with us

We show up with accountability, care, and teamwork - every day, with every person. Our values guide how we work together, serve our community, and support one another so we can deliver exceptional public service.

• Collaborative team culture: Be part of a supportive environment where we Team Up to deliver great community outcomes.
• Career growth and development: We encourage you to Be Curious, offering training and development that fosters continuous learning.
• Competitive total rewards: We Own It by recognizing and rewarding the work that moves our community forward.
• Flexibility & work life balance: Our commitment to Service with Care includes supporting your wellbeing at work and at home.

Want a deeper look at what it's like working with us? This page outlines the values and behaviours that guide our work every day.

#brightideas

#LI-CP1