We're looking for Customer Service Agents to join our growing team supporting Sports Interaction, Canada's oldest online sportsbook and casino operator.
You will report in to the Customer Service Manager, and as a Customer Service Agent, you'll be the first contact for our customers, delivering exceptional service through live chat, email and phone. You'll help resolve queries, troubleshoot issues and create positive customer experiences.
This is an excellent opportunity for individuals with customer service, contact centre, hospitality, gaming or office-based support experience who enjoy helping people and solving problems.
Compensation and Benefits:
What We're Looking For
Working Pattern
Our operation supports customers seven days a week.
Shift Pattern
Shift Hours
We schedule shifts between:
7:00am and 1:00am
Examples include:
Please only apply if you are comfortable working a rotating schedule, including evenings and weekends. Our needs determine shift patterns, and we require flexibility across all shift times.
Hybrid Working & Location
You will have base at our Kahnawake office, which is located on Montreal's South Shore by our company.
Diversity, Equity & Inclusion
At Entain, we know that great ideas come from diverse perspectives. We are committed to creating an inclusive workplace where everyone feels respected, supported and able to excel.
We welcome applications from people of all backgrounds, experiences, identities and abilities. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.
Ready to Apply?
If you're passionate about delivering exceptional customer experiences and want to join a global leader in sports betting and gaming, we'd love to hear from you.
Apply today and join Entain as we continue to shape the future of sports gaming and entertainment in Canada.
#LI-Hybrid
This is a hybrid remote/in-office role.
Customer Service Agent • Kahnawake, Canada
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