Quality Coordinator (12 Month Contract)

Quality Coordinator (12 Month Contract)

Location : Waterloo, Ontario

Position Vacancy Type : Existing position (temporary vacancy)

Compensation Range : $65,000.00 – $70,000.00 per year

AT NDI, THE WORK YOU DO HERE MAKES A DIFFERENCE.

Every day, we help shape the future of healthcare. We design and build 3D tracking systems that equip medical devices with advanced spatial navigation technology, delivering greater accuracy, performance, and confidence in procedures where precision is critical. Since 1981, we’ve partnered with leading OEMs and research institutes to push the boundaries of surgical navigation. Our optical and electromagnetic technologies are trusted in procedures ranging from orthopaedics and spine surgery to cardiac interventions and radiation therapy.

Whether you're designing systems, supporting customers, or enabling the teams behind them, your work matters. It brings clarity to healthcare and helps improve outcomes for patients around the world.

THE IMPACT YOU’LL MAKE :

We are seeking a highly motivated Quality Coordinator (12-month Contract) to join our Quality Systems team and play a key role in strengthening and sustaining our Quality Management System (QMS). This role is ideal for a detail-oriented, systems-minded professional who thrives in a regulated medical device environment and is passionate about quality, compliance, and continuous improvement.

HOW YOU’LL CONTRIBUTE :

• Lead and conduct internal audits for various processes in our QMS to document evidence of compliance to ISO 13485 : 2016 and applicable regulations.
• Manage and triage customer complaints (CUCO and medical), CAPA requests, Sterile Lot Reviews, and quality documentation to ensure regulatory compliance, timely resolution, and product release.
• Review Device History Records (DHRs), Certificates of Conformance (CofCs), inspection forms, and other quality documentation to support product release and compliance activities.
• Develop, maintain, and improve quality procedures, forms, and process documentation.

EDUCATION AND PROFESSIONAL QUALIFICATIONS :

ADDITIONAL STRENGTHS :

THE BENEFITS OF JOINING OUR TEAM

If you’re looking to join a collaborative and curious team—guided by integrity, bold thinking, and a commitment to doing things right—this could be the team for you. We believe in supporting one another and working together to find creative solutions. You’ll be surrounded by people who are passionate about what they do and driven by work that truly makes a difference. If this sounds like the right fit for you, we invite you to apply online and introduce yourself.