The Concessions Event Supervisor is an extension of the Concessions Management team and oversees the day-to-day operations of a group of concession locations ensuring excellent customer satisfaction, leading a team of associates and maintaining standards.
This key role involves setting up concessions locations, managing inventory, cash/POS reconciliation, enforcing policies and adherence to applicable laws along with ensuring a safe and positive environment for all staff and guests.
A successful Concession Event Supervisor will be responsible for:
• Supervise, train and mentor employees working in assigned areas.
• Ensure operational efficiency,
• Assigning duties, ensuring adequate staffing and providing guidance and support to associates.
• Ensure adherence to company policies and standards.
• Overseeing the set-up of concessions locations before each event, including inventories, stocking, food & beverage prep. and equipment checks.
• Overseeing the closing of concession locations after each event including inventories, re-stocking, sanitation, equipment checks and securing of product.
• Interacting with guests and addressing their needs, providing a positive experience. Resolving minor issues if required and escalating more complex problems to your manager.
• Ensure attendants are properly operating the point-of-sale system, ringing in transactions and collecting payments.
• Ensuring food is prepared and handled safely following hygiene and sanitation standards.
• Monitor the preparation and assembling of food and beverages, ensuring completed according to established recipes and guidelines.
• Maintaining sanitation and safety, reporting and concerns or incidents according to policy.
• Adhering to established procedures and policies for food & beverage preparation, credit/debit/cash and customer service while upholding venue standards.
• Ensure adherence to all Government regulations, laws and in-house policies on Responsible Alcohol Service including ID checks and managing over-service situations.
• Maintaining all the event paperwork including completion of opening & closing counts, re-counts, waste tracking, product transfers, re-stock orders and assisting with the end of night reconciliation.
• Ensure the concession locations operate smoothly and efficiently, including setup, shut down and maintaining a clean, organized and stocked work area.
• Additional tasks assigned by the Manager
#ACAN100
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
About Aramark
Aramark is a leading service and solutions provider in Canada. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Canada is an equal opportunities employer.
The pay range for this position is $21.00 - $23.00.
Concessions Supervisor • Halifax, NS, CA
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