The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Customer Service Rep (Bilingual) - Remote • Anjou, Quebec
A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more
Bilingual Customer Service Professional (EN/SP) – We are hiring 12 bilingual customer service professionals for a leading insurance company’s US retirement division.This hybrid role in Montreal off... Show more
You will respond to, process, and take ownership of service requests, ensuring timely resolution while delivering a high level of customer support to assigned merchant accounts.You will be based in... Show more
Programme de recommandation d'employés - à partir de 500,00 $ pour chaque recommandation embauchée.Excellents régimes médicaux, dentaires et d'avantages sociaux.Des bons avantages sur les produits ... Show more
For more than six decades, we’ve been a trusted provider of supplemental and permanent benefit programs to working families.As the only company operating under a fully union-backed label, we proudl... Show more
Empower clients as a Bilingual Customer Service Representative with Randstad Canada.This rewarding position features a competitive salary of $49,500 and a hybrid working model.In this role, you wil... Show more
Become a Bilingual Customer Sales and Service Agent at Air Canada's call center in Dorval, Quebec.Utilize your English and French skills to assist customers with their travel inquiries.This full-ti... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.That's what makes ... Show more
Join YouSet as a Remote Bilingual Sales Specialist and redefine your sales career.Utilize your bilingual skills to reach out to potential clients in both French and English while working from the c... Show more
Bilingual Customer Service Representative - Assistance Services $22.Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual an... Show more
Provides customer support, responds to inquiries, and resolves issues in a bilingual capacity, adhering to service standards and privacy procedures. Show more
Une entreprise d'assurances recherche un(e) Représentant(e) bilingue du service à la clientèle à Montréal.Ce poste consiste à offrir une expérience de service de haute qualité par divers canaux de ... Show more
About the job Customer Service Rep - Remote.We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years.T... Show more
Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more
A leading recruitment agency in Canada is seeking a Fully Remote Customer Service Rep who can work from anywhere.This role requires excellent communication skills and involves calling clients, sche... Show more
A leading employee benefits provider is seeking a B2B Sales Representative to engage with prospects nationwide.This role involves showcasing comprehensive employee benefits solutions to Canadian bu... Show more
Remote bilingual customer service representative providing exceptional support in English and French. Show more
Become a vital part of our team as a Customer Service Representative with a focus on sales and customer interactions.Support clients via phone, email, and chat with a service-driven approach.As a r... Show more
Enhance customer service at GroupHEALTH as a Remote Bilingual Member Experience Representative.This full-time role focuses on assisting Plan Members with their benefits via various communication ch... Show more
