The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Remote Customer Service Associate - Bilingual - $24 / hour • Quebec City, Quebec
Are you a skilled communicator who enjoys guiding clients toward solutions while providing excellent support? We're seeking motivated individuals to join our remote team.This role blends client‑foc... Show more
We are looking for a detail‑oriented and client‑focused Bilingual Renewal & Sales Associate to support group benefits renewals for groups under 50 lives.In this role, you will assess plan performan... Show more
As Bilingual Account Manager (Membership Manager) with Strauss event & association management, you utilize your experience in the promotional products industry and English and French language skill... Show more
A remote market research firm in Niagara Falls is seeking individuals for an entry-level position with no prior experience required.The role involves online data entry, conducting surveys, and offe... Show more
Customer Service Agent Bilingual (Work From Home or On-site).Job Openings Customer Service Agent Bilingual (Work From Home or On-site).About the job Customer Service Agent Bilingual (Work From Home... Show more
A supplemental benefits provider is seeking a Customer Service Rep to join their remote team in Oakville, Ontario.In this role, you will handle calls, educate clients on their options, and assist t... Show more
A retail company located in Quebec City seeks dedicated individuals for customer service roles.Team members will assist with order inquiries, returns, and loyalty program questions, ensuring a high... Show more
Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more
Become a part of a trusted supplemental benefits company as a remote Customer Service Benefits Agent.Leverage your customer service skills to assist and inform clients about their coverage.This com... Show more
Step into a remote role where your customer service skills make a difference in the lives of working families.Join a trusted organization with over 65 years of experience in providing support.As a ... Show more
A leading benefits consultancy is seeking an Entry-Level Sales Representative to educate clients about their entitlement benefits.Responsibilities include guiding clients through the claims process... Show more
Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support.This remote position offers you the chance to engage ... Show more
Seize a high-income opportunity as a Remote Sales Associate! Work 100% from home with a flexible schedule and commission-based earnings that reflect your dedication.This role targets licensed sales... Show more
A leading service provider is seeking a Care Team Representative who is bilingual in English and French.This role involves providing outstanding support to customers regarding claims processing, di... Show more
Take on a fulfilling remote role as a Customer Support Representative specializing in bilingual communications.Apply your English and French skills to provide excellent service and support in a dyn... Show more
A leading customer service company is seeking a Bilingual Customer Service Agent to provide quality support over the phone.This role offers both work-from-home and on-site options in Quebec, New-Br... Show more
POSITION: Bilingual Customer Service Representative.LOCATION: Kohl & Frisch Limited (Concord, ON).REPORTS TO: National Contact Centre Manager.Founded in 1916, Kohl & Frisch Limited has a solid repu... Show more
Join us at PolicyMe! We're modernizing insurance and we'd like your help.The Canadian insurance landscape has remained largely unchanged for decades and we are in the process of changing that.We're... Show more
Support oil and gas ownership inquiries as a Virtual Customer Relations Associate.Provide clear communication, manage inquiries, and log critical information in a remote role.This position focuses ... Show more
Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Bilingual Customer Care Representative — 100% Remote.Be among the first 25 applicants.Bilin... Show more
