The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Bilingual Customer Service - Work from Home - Flexible Schedule • Lachine, Quebec
Bilingual Customer Service Professional (EN/SP) – We are hiring 12 bilingual customer service professionals for a leading insurance company’s US retirement division.This hybrid role in Montreal off... Show more
A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more
Une société de transport bien établie à Dorval recherche un représentant du service clientèle permanent pour rejoindre son équipe.Vous serez le point de contact principal pour les clients, gérant l... Show more
Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support.This remote position offers you the chance to engage ... Show more
Overview Bilingual Customer Service Professional (EN/SP) – We are hiring 12 bilingual customer service professionals for a leading insurance company’s US retirement division.This hybrid role in Mon... Show more
Be among the first 25 applicants.The successful candidate will provide exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationsh... Show more
Join as a Bilingual Customer Care Representative, where your language skills shine.Provide exceptional service and build strong relationships in a vibrant work environment that values customer sati... Show more
A prominent financial services firm in Montreal seeks a Bilingual Advisor Service Center Representative.The successful candidate will provide exceptional customer service to investment advisors and... Show more
Posted Tuesday, May 24, 2022 at 4:00 AM.John Brooks Company Limited is a well‑respectful leading supplier of Fluid Handling Solutions to the Canadian Manufacturing and Processing Industry with bran... Show more
Air Canada is hiring a Bilingual Customer Sales and Service Agent for its Montreal call centre in Dorval, Quebec.This is a full‑time unionized position (.Answer calls promptly and professionally.Pr... Show more
Une entreprise d'assurances recherche un(e) Représentant(e) bilingue du service à la clientèle à Montréal.Ce poste consiste à offrir une expérience de service de haute qualité par divers canaux de ... Show more
A remote service company is seeking a Customer Service Representative to provide virtual support to clients.Candidates should possess excellent communication skills and a strong work ethic.Responsi... Show more
As Bilingual Account Manager (Membership Manager) with Strauss event & association management, you utilize your experience in the promotional products industry and English and French language skill... Show more
Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more
Vacances Air Canada Vacations - Montreal Office, 1440 St-Catherine West, Montreal, Quebec, Canada.Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5... Show more
Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Repre... Show more
Une entreprise de services de gestion recherche un Spécialiste service client pour soutenir les sous-traitants dans l'utilisation de la plateforme SafeContractor.Vous offrirez un soutien personnali... Show more
A leading beauty care company in Montreal is seeking a Customer Service Representative to manage sales orders and resolve customer inquiries.The ideal candidate will have post-secondary education a... Show more
A leading customer service company in Peel Region, Mississauga is looking for customer service representatives to assist customers via phone or internet.The ideal candidate is fluent in English and... Show more
Bilingual Customer Service Representative - 12 month contractLocation: Remote - Anywhere in CanadaEmpire life is looking to hire a Bilingual Customer Service Representative to join our Retail Opera... Show more
