The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Remote Support Representative Bilingual - $24 / hour • Boucherville, Quebec
Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Remote | High Ticket | Flexibility | LeadershipFor those who areready to realign, grow, and explore a m... Show more
Every day, thousands of NQX representatives deliver solutions and build trust with our professional partners' clients across Canada.As a Canada Post Representative, you'll have the opportun... Show more
Seeking a Bilingual Customer Service Representative for remote work in Canada.Responsibilities include managing customer inquiries via phone and email, providing solutions, and maintaining positive... Show more
Seeking a customer service representative to handle client requests and support building operations. Show more
Remote Customer Service Representative needed to provide excellent support in English and French.Resolve complex customer inquiries. Show more
Intégrez la Banque CIBC en tant que Conseiller en Services Financiers, en offrant un service client exceptionnel dans les entrepôts Costco à Brossard.Utilisez vos compétences pour aider les membres... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Join Cardata as a Customer Support Representative in a remote role.Enhance user experiences by addressing customer inquiries and providing effective solutions.In this role, you will be responsible ... Show more
A nationwide parking solutions provider in Varennes, Quebec is seeking a full-time Customer Support representative to resolve client issues and provide training.The ideal candidate will be bilingua... Show more
Bilingual Call Center Representative needed to conduct telesales for TELUS, converting leads and handling customer communication.Requires sales experience and fluency in English and French. Show more
Greets visitors, answers calls, manages mail, and assists with administrative tasks in English and French. Show more
En tant qu'expert fiscal bilingue, vous aiderez les clients à remplir leurs déclarations de revenus, offrant des conseils en temps réel. Show more
Agent bilingue pour Postes Canada travaillant à domicile, offrant un soutien client par téléphone et clavardage pour des requêtes de livraison, tarifs et services.Nécessite de bonnes compétences en... Show more
Provides technical support to customers via phone and email.Resolves inquiries, creates cases for new features, and trains users on software. Show more
Provides customer support, responds to inquiries, and resolves issues in a bilingual capacity, adhering to service standards and privacy procedures. Show more
Provide support to the underwriting team by assisting in processing applications and offering advice to clients.Requires excellent communication skills in French and English. Show more
