The Opportunity
Engaging customers with a focus on customer quote creation and order fulfillment, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to customers and accounts as well as vendors, reaching business targets through excellent telephone sales and communication skills.
The Role
● Responsible for daily Customer Quotes and Order’s. As well as expediting of those orders for the customer.
● Generate new and repeat sales by providing product and pricing information in a timely manner.
● Determine customer requirements and expectations to recommend specific products and
solutions.
● Recommend alternative products based on cost, availability, or specifications.
● Increase sales and average order size by means of cross-selling, up-selling, add-on sales and
offering promotional sales items.
● Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely
manner after hours on call rotation.
The Candidate
● Education: College diploma
● Work Experience: 2-3 years related experience in a sales support role.
● Knowledge: Knowledge of bearings, mechanical power transmission, process pumps and or hydraulic components would be an asset.
● Proficiency: Microsoft Office, including Outlook, Excel, Word, completion of ongoing product training
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
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