Our valued client is seeking a Senior ServiceNow Business Analyst to support the design and delivery of solutions on a ServiceNow platform, with a strong focus on Customer Service Management (CSM)
The ServiceNow Business Analyst will support the design and delivery of solutions on the ServiceNow platform, with a strong focus on Customer Service Management (CSM). This role is critical in helping the organization transform its customer experience journeys by working closely with stakeholders across onboarding, payments, claims, underwriting, customer management, and other service areas. The BA will be responsible for eliciting, validating, and documenting business and technical requirements that are clear to both business stakeholders and the ServiceNow implementation team. The ideal candidate will have strong platform knowledge, a collaborative mindset, and the ability to work independently to solve problems and guide stakeholders through change.
Responsibilities:
Must Have Skills:
Nice to have:
Senior ServiceNow Business Analyst to support the design and delivery of solutions on a ServiceNow platform, with a strong focus on Customer Service Management (CSM) • Victoria, CA
MatchBox Consulting Group is currently seeking a Senior Technical Business Analyst for a 12-month contract role (with the possibility of extension) with a public sector client of ours located in th... Show more
Advance your career with Peninsula Co-op as a Commercial Sales Manager for Petroleum in Saanichton, BC.This full-time position integrates relationship building, sales growth, and operational oversi... Show more
Blastworks is seeking a skilled, positive, and passionate Senior Data Analyst to join our dynamic team.The successful candidate is responsible for analyzing large datasets and presenting actionable... Show more
Seeking a Senior Technical Consultant for ITAM ServiceNow to provide expert consulting and configuration for customer engagements, focusing on Hardware Asset Management (HAM) and Software Asset Man... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
Join Nexans as a Quality Assurance Manager in Trenton, Ontario.Champion ISO 9001 compliance and engage teams in maintaining high-quality standards within manufacturing.This management position repo... Show more
A major Canadian investment management firm is seeking a Platform Engineer to develop and implement ServiceNow solutions at their Victoria or Vancouver offices.This role includes leading the techni... Show more
Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day?.No delivery experience required - we prov... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Posted Tuesday, June 23, 2026 at 7:00 AM.Redlen Technologies is a pioneering company that has revolutionized the semiconductor crystal growth and fabrication process.At Redlen Technologies, innovat... Show more
Elevate client engagements as a Lead ServiceNow Solutions Consultant, leveraging your consulting expertise.Engage in software development and ServiceNow projects that transform business processes.T... Show more
A technology consultancy is seeking a Senior Backend Engineer to design and implement robust backend systems focused on security, scalability, and efficiency.Candidates will collaborate with DevOps... Show more
In this role, you will support the Financial Controller by strengthening the organization's financial accounting, project financial management, and financial planning capabilities.The position is r... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We are an international mapping company specializing in the acquisition, analysis, and production of s... Show more
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more
Join Van-Kam Freightways as a Class 1 Local Delivery Driver in Sidney, BC, where your driving expertise is truly valued.This position offers a dynamic environment focused on safety and professional... Show more
Take the next step in your career as a Senior Technical Business Analyst with MatchBox Consulting Group in Greater Victoria, BC.This hybrid position emphasizes collaboration in the public sector.In... Show more
Become a Sales Team Lead at Best Buy in Pender Island, BC! Lead customer-focused sales initiatives and cultivate a positive team environment in this rewarding retail role.Best Buy is hiring a Retai... Show more
At Nexans our global vision is to electrify the future.For over a century, Nexans has played a crucial role in the electrification of the planet.With around 28,000 people in 42 countries, the Group... Show more
Join our vibrant team as an Automotive Parts Representative, where your passion for autos meets customer service excellence.This full-time role allows you to use your automotive skills to assist cu... Show more
