Business Architect

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

The Business Architect will play a pivotal role in aligning enterprise systems, such as Microsoft Dynamics, Workday, iFirm, QuickBooks, and ServiceNow, with strategic business capabilities to enhance operational efficiency and client service delivery. This replacement role is ideal for a systems thinker and skilled collaborator who thrives in cross-functional environments. The successful candidate will act as a bridge between business strategy and solution delivery, leveraging architectural frameworks to guide system integration and will own the following responsibilities:

• Partner with senior stakeholders to define business capabilities, value streams, and target operating models across departments including client service, finance, HR, and operations.

• Model current and future state processes to drive system alignment and operational improvement.

• Collaborate with solution architects, product owners, and technical teams to ensure platforms are designed with business outcomes in mind.

• Develop business architecture artifacts such as capability maps, integration models, process flows, and business requirements.

• Provide insight and recommendations on system integration, automation, and data flow improvements.

• Facilitate stakeholder workshops and interviews to support requirements gathering and design consensus.

• Support program planning through initiative prioritization, benefits realization, and requirements traceability.

• Support development of integrated business and technology roadmap strategies while researching/understanding emerging technologies and competitor practices.

• Contribute to governance processes related to enterprise systems and architectural standards.

• Promote a shared understanding of business goals and foster collaboration between technical and non-technical teams.

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

• You understand your stakeholder’s industry, challenges, and opportunities; stakeholders describe you as positive, professional, and delivering high-quality work

• You identify, recommend, and are focused on effective service delivery to your stakeholders

• You share in an inclusive and engaging work environment that develops, retains & attracts talent

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

• You grow your expertise through learning and professional development.

Your Experience and Education:

• Minimum 2–3 years of experience in business analysis, business architecture, or solution design within a complex or enterprise setting.

• Experience with task-management, workflow, case-management, or work-orchestration platforms, including process redesign, system transition, integration requirements, reporting, controls, and change adoption.

• Strong knowledge of CRM, ERP, financial systems, workflow platforms, and ITSM platforms such as Microsoft Dynamics, Workday, iFirm, QuickBooks, ServiceNow, or comparable enterprise systems.

• Proficient in business capability design, process modelling, including BPMN.

• Demonstrated experience in process optimization and digital transformation.

• Practical fluency with AI-enabled productivity and analysis tools, with the ability to use AI responsibly to accelerate documentation, process analysis, requirements development, research, and stakeholder synthesis.

• Bachelor’s degree in Business, Information Systems, or a related field.

• Certifications in Business Architecture, Business Analysis, or Project Management considered an asset.

• Strong communication, facilitation, and stakeholder engagement skills.

• Analytical mindset with the ability to interpret data and drive decision-making.

• Adept at navigating both business and technical environments, with the ability to influence and challenge constructively.

The expected annual compensation for this opportunity is $77,000 - $112,000