Talent.com
Royal Bank of Canada
Bilingual Home Advisor, RBC Advice CentreRoyal Bank of Canada • CALGARY, Alberta, Canada
Bilingual Home Advisor, RBC Advice Centre

Bilingual Home Advisor, RBC Advice Centre

Royal Bank of Canada • CALGARY, Alberta, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

** Please note: This is a nation-wide opportunity. Candidates are welcome to apply from any region **What is the opportunity?As an RBC Home Advisor, you will participate in the evolution of a new role in Canadian Banking. You will nurture and grow relationships with potential home buyers as you provide tailored guidance and support throughout their home buying journey. As an RBC ambassador, your primary directive is to add value by acting as the client’s primary contact and gateway to RBC colleagues and partners whom, with your lead, will help bring clients closer to realizing their home-ownership goals. Leverage your credit knowledge and relationship building expertise to create meaningful experiences that drive a high degree of client satisfaction and loyalty.What will you do?
  • Provide professional credit advice to assist while navigating the multiple stages of the home buying journey, which begins with contacting leads generated through online home journey tools such as True Home Affordability
  • Provide professional advice and education with an ability to address complex credit including leveraging existing home equity, switch ins and all RBC mortgage programs
  • Support full end to end mortgage fulfillment leveraging Casper and Linx
  • Establish a regular contact strategy and diligently update systems that enable the relationship
  • Deepen client relationships by guiding the client through the stages of the home buying journey: awareness, research, validation of home equity financing options and making a decision to proceed with a mortgage application
  • Use new and innovative tools such as video-enabled capabilities, screen share and advisor/client dashboards to enhance the client experience and relationship
  • Develop strong partner relationships to support mortgage referrals and application fulfillment
  • Fuel broader growth through opportunity spotting and warm introductions to RBC partners
  • Keep up to date on relevant RBC policies and procedures and ensure that due diligence is exercised accordingly
Please note: This position requires flexibility to work a variety of shifts during the hours of operation Monday to Friday from 9 AM - 8 PM, Saturday 10 AM - 6 PM (local time) What do you need to succeed?Must have
  • 2-3 years proven experience in the financial services industry, ability to provide complex credit advice including mortgage fulfillment
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • A change and agile mindset, consistently delivering an exceptional client experience
  • Strong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationships
  • Excellent communication skills, time management, and prioritization and organizational skill
  • Digital literacy across a broad range of devices (i.e. smartphones, tablets, laptops, etc.)
  • Flexibility to provide advice and service during evenings and weekends
  • Ability to work independently as a Remote Office Employee (ROE), working in your home office with proven time management, organizational and problem solving skills
  • Must be able to meet with the technological and confidentiality requirements of the role (i.e. private and quiet space, Internet connectivity, etc.)
Nice to have
  • Previous relationships management experience within the financial or service industry
  • Desire to build exceptional client experiences across multiple channels (i.e. phone, chat, email, etc.)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial servicesACDIPOSTINGSJob SkillsAdditional Job Details

Address:

7101 AV DU PARC:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-07

Application Deadline:

2026-10-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Create a job alert for this search

Bilingual Home Advisor, RBC Advice Centre • CALGARY, Alberta, Canada

Similar jobs

Mortgage Advisor for Fully Remote Role

Perch | Mortgages, simplifiedCalgary, AB, CA
Remote
Full-time

Become a Mortgage Advisor in a fully remote environment, empowered by advanced technology to drive your mortgage business.Enhance your capabilities with comprehensive support focused on client rela... Show more

 • Promoted

Remote Bilingual Medical Claims Specialist (EN/FR)

Recruit Action inc.Calgary, AB, CA
Remote
Full-time

A recruitment agency is seeking a Bilingual Medical Claims Assistant for a remote position in Montreal, QC.Responsibilities include conducting intake calls, reviewing claims, and processing medical... Show more

 • Promoted

SaaS Sales Advisor — SMB Growth (Remote, Ontario)

ThryvCalgary, AB, CA
Remote
Full-time

A leading SaaS provider is seeking a Senior Talent Acquisition Partner to drive sales in Ontario.This role involves consultative selling to small and medium-sized businesses, with a focus on buildi... Show more

 • Promoted

Bilingual Customer Support Associate

BET99Calgary, AB, CA
Full-time

BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a... Show more

 • Promoted

Bilingual Account Manager (Remote)

Strauss event & association managementCalgary, Alberta, Canada
Remote
Full-time

As Bilingual Account Manager (Membership Manager) with Strauss event & association management, you utilize your experience in the promotional products industry and English and French language skill... Show more

 • Promoted

Wealth Advisor (Multiple locations available)

Fidelity CanadaCalgary, AB, CA
Full-time

Wealth Advisor – Fidelity Canada.Join Fidelity Canada to help Canadian investors build better financial futures.We offer a range of trusted investment portfolios and services.As a privately owned c... Show more

 • Promoted

Remote Personal Lines Insurance Advisor

The Recruitment CouncilCalgary, AB, CA
Remote
Full-time

A recruitment agency is seeking a Virtual Advisor to provide expert advice on personal lines insurance in Canada.This role involves servicing clients, establishing long-lasting relationships, and a... Show more

 • Promoted

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Calgary, AB, CA
Remote
Temporary

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more

 • Promoted

Remote Regional Financial Advisor - Atlantic Canada

CU Financial ManagementCalgary, AB, CA
Remote
Full-time

A financial services company in Atlantic Canada is seeking a passionate Regional Financial Advisor to provide virtual financial guidance.As part of the CU Wealth Essentials team, you will support m... Show more

 • Promoted

Work-from-Home Bilingual Call Agent

MCICalgary, AB, CA
Remote
Full-time

Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support.This remote position offers you the chance to engage ... Show more

 • Promoted

Remote Psychiatrist - Virtual Adult Care Unit

Fraser Health AuthorityCalgary, AB, CA
Remote
Full-time

A healthcare authority in British Columbia is offering a Virtual Psychiatrist position focused on delivering remote mental health care.This role requires a qualified Psychiatrist who can work withi... Show more

 • Promoted

Independent Financial Advisor — Build Your Own Practice

Sun LifeCalgary, AB, CA
Full-time

A leading financial services company is seeking individuals to become financial advisors.This commission-based role allows you to manage your own business while providing personalized financial sol... Show more

 • Promoted

Associé(e) régional(e) bilingue — Ventes & Placements (Remote)

Empire VieCalgary, AB, CA
Remote
Full-time

Une entreprise de services financiers recherche un(e) Associé(e) régional(e) des ventes bilingue pour travailler à distance au Canada.Le candidat idéal doit avoir au moins 3 ans d'expérience en ven... Show more

 • Promoted

Remote B2B Development Consultant | Independent Contractor

No Greater TimeCalgary, AB, CA
Remote
Full-time +1

A flexible work opportunity provider is seeking experienced professionals for an independent contractor role in Canada.This position focuses on client relationship development and professional outr... Show more

 • Promoted

Business Development Advisor - Spanish Required

Cuso InternationalOkotoks, Alberta
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.You will support the identification... Show more

 • Promoted

Wealth Advisor Internship: Grow Your Own Client Book

Raymond James Ltd.Calgary, AB, CA
Internship

A leading investment firm in Calgary seeks ambitious individuals for its Advisor Internship Program, a comprehensive 36-month training program focusing on building a successful advisory practice.Ca... Show more

 • Promoted

Virtual Business Advisor, Canadian Banking - Calgary

ScotiabankCalgary, Alberta, Canada
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Contributes to the overall success of Business Banking, Virtual Advice ensuring specific indivi... Show more

 • Promoted

Bilingual Premium Support Specialist (EN/FR)

TraveltechessentialistCalgary, AB, CA
Full-time

A leading tech-driven hospitality company is seeking a Customer Service Specialist to provide premium support as part of the Airbnb community.This full-time role requires expertise in hospitality, ... Show more

 • Promoted

Remote Private Client Advisor — Uncapped Earnings

Capital Markets Advisors LLCCalgary, AB, CA
Remote
Full-time

A boutique executive search firm is looking for a Private Client Advisor to focus on new client acquisition in Canada.This remote role offers warm leads and emphasizes sales without portfolio manag... Show more

 • Promoted

Bilingual Service and Implementation Coordinator

BITS RecruitingCalgary, AB, CA
Full-time

Bilingual Service and Implementation Coordinator (Mental Health).Monday–Friday (Rotating shifts between 10:00am, 11:00am and 12:00pm start EST; occasional Saturdays - 1 per month).The Service and I... Show more