Banquet Server - The Lakeview

Help Create Memorable Experiences at Hamilton’s Premier Waterfront Venue The Lakeview is more than just a beautiful event destination—it's where unforgettable moments come to life.

Set along the waterfront with breathtaking views of the Toronto skyline, The Lakeview provides a stunning backdrop for weddings, celebrations, and special events that leave a lasting impression on every guest.

Whether your expertise is in event planning, sales, or event execution, you'll play a key role in bringing each client’s vision to reality.

Join a dedicated team that takes pride in delivering exceptional experiences while offering opportunities for professional growth in a dynamic and rewarding environment.

As part of Carmens Group- an award winning hospitality leader with over 40 years of excellence- you'll be empowered to help craft extraordinary experiences that keep guests coming back for more. Why Work for Carmens Group? Flexible scheduling Career coaching & growth, including mentorship Great Place to Work Certified (2022-2024, 2026) Named Best Workplace in several award categories: Most Trusted Executive Teams Best Places to Work in Hospitality & Retail Best Places to Work in Canada Best Workplaces for Women Best Workplaces for Mental Wellness Perks & Benefits Pay on Demand – get paid when you need it Global Hotel Discounts for your travels Staff discounts at our restaurants Employee Scholarship Program Wellness programs & staff events Clear opportunities to grow into leadership roles Employee recognition programs celebrating your achievements and milestones Referral bonuses when you bring great talent to the team Safe, inclusive and supportive workplace culture Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way. Position Details: Job Type : part-time, permanent Vacancy : This posting is for an existing vacancy (replacement for a currently unfilled position) Compensation : Minimum wage + gratuities AI Disclosure : Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position. What you will be doing: As a Banquet Server, you'll play an important role in delivering exceptional event experiences, helping bring everything from elegant weddings to corporate functions to life.

Working alongside a dedicated team, you'll provide outstanding service and hospitality while ensuring every guest enjoys a memorable experience.

• Welcome guests with warmth and professionalism, creating a positive and attentive experience from the moment they arrive.

Serve food and beverages efficiently while maintaining high standards of presentation and service.

Communicate effectively with the kitchen team to ensure dietary restrictions and special requests are accommodated.

Familiarize yourself with event menus, timelines, and service expectations to support flawless execution.

Monitor guest satisfaction throughout the event, responding promptly and proactively to requests and concerns.

Clear, reset, and maintain tables while ensuring service areas remain clean, organized, and event-ready.

Assist with side duties, including setting up service stations, restocking supplies, and preparing for service.

Follow the direction of the Banquet Captain or Supervisor to ensure smooth, coordinated, and timely event service.

Demonstrate professionalism, sound judgment, and a positive attitude in a fast-paced environment.

Contribute to a supportive team culture focused on collaboration, hospitality, and excellence.

Play a role in creating memorable experiences for guests celebrating life’s most meaningful occasions.

Perform other duties as required to support successful banquet and event operations.

This is an excellent opportunity for someone who enjoys working at special events, thrives in a fast-paced environment, and is passionate about providing outstanding guest service.

The Spark you Bring to Every Celebration Previous experience in banquet service, catering, restaurants, hospitality, or other high-volume service environments A genuine passion for hospitality and creating exceptional guest experiences Excellent interpersonal and communication skills, with the ability to engage confidently with guests and colleagues The ability to remain calm, organized, and professional in fast-paced and high-pressure settings A guest-focused approach and commitment to delivering outstanding service Leadership capabilities and a willingness to support, guide, or assist team members when required A polished and professional presence suited to upscale events and special occasions Valid Smart Serve Certification (required) Valid Driver’s License (required) Flexibility to work evenings, weekends, holidays, and event-driven schedules A dependable, positive attitude with a team-first mentality and willingness to assist wherever needed We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories.

Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time. Are You Ready to Take the Lead? If you’re a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences, this is your moment. Apply today and let’s deliver something extraordinary—together. Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.

• Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request.

If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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