Job Description
What is the opportunity?We will provide you with the tools, training and support you need to successfully complete the Damage Insurance Certificate delivered by l’Autorité des marches financiers (AMF) and the Other than Life (OTL) Ontario insurance license and other provinces.As an RBC Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect what’s important to them. You’re empathetic, helpful friendly and provide clear, upfront insurance advice for clients. With every conversation, you’re curious, caring and detail-oriented, with a focus on problem and delivering an exceptional client experience. You will contribute to individual and team sales goals by proactively recommending personal home and auto insurance solutions to new and existing clients, as well as referring them to your partners within the organization.What will you do?Provide insurance advice and solutions to clients based on their needs through inbound calls
Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact, demonstrating relationship building through meaningful discussions
Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
Use procedures effectively and seamlessly during conversations with clients
Cultivate and maintain relationships with partners to work as one RBC team
Willingness and ability to successfully obtain the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers and the General Insurance License for Ontario Other Than Life and other provinces.
Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs.
High level of reading, comprehension and speaking in both languages
Exceptional customer service skills with the ability to build strong relationships and connect with clients
Flexibility to work all shifts within the hours of operation. The Home & Auto Advice Centre is open Monday – Friday, 8:00am – 8:30pm
Digital literacy across a broad range of services (i.e. smartphones, tablets, laptops etc.)
Possession of the Quebec Damage Insurance certificate delivered by l’Autorité des marchés financiers
Post-secondary education
Knowledge of insurance products
Customer service and/or sales experience in a contact centre environment.
Working with an award-winning team Awards | RBC Diversity & Inclusion
A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
Flexible work arrangements and leaders who support your needs—both personal and professional.
An opportunity to have real impact on the lives of our clients and the communities we serve.
RBCI software tools to boost your productivity
Address:
1 PLACE VILLE MARIE:MONTRÉALCity:
MontréalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
INSURANCEJob Type:
RegularPay Type:
SalariedPosted Date:
2026-06-15Application Deadline:
2026-08-03Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Insurance Advisor, Home and Auto - Advice Centre (Bilingual) • Canada,Quebec,EUSTACHE,SAINT
A technology company in gaming is seeking a Tech Lead for their LiveOps Monetization platform.This hands-on role emphasizes leadership, overseeing scalable service design, and mentoring engineers.T... Show more
A leading consulting firm in Quebec is seeking a seasoned sales professional with over 10 years of B2B experience to identify and close new business opportunities.This role requires strong relation... Show more
Baro RH recherche un(e) Directeur(trice) en certification pour un client de premier plan basé à Montréal.Relevant des associés, le directeur ou la directrice en certification sera doté d’une vision... Show more
A growing digital agency in Quebec is looking for an ambitious and energetic Digital Strategist to enhance client relationships and ensure successful project execution.This role requires over 5 yea... Show more
A leading tech consulting firm in Quebec is seeking an experienced Senior Front-End Developer to enhance their vulnerability management platforms.The ideal candidate should have over 5 years of pro... Show more
A dynamic heavy truck dealership in Quebec is seeking a motivated Sales Representative to focus on the West Island of Montreal.In this role, you will develop and maintain a client portfolio, assess... Show more
With the objective of consolidating our international strategy through expansion into the African market, we are looking to bring on board seasoned talents for strategic partnership projects.We are... Show more
Un atelier mécanique local recherche un responsable du service à la clientèle.Vous serez la première personne de contact pour les clients et assurerez la gestion des rendez-vous et des suivis.Le ca... Show more
Un cabinet de conseil fiscal recherche un fiscaliste en conformité corporative à Montréal pour assurer la conformité des clients avec les exigences fiscales.Vous aurez des responsabilités telles qu... Show more
Le poste consiste à gérer le service client dans un atelier mécanique, offrant un salaire horaire et des avantages sociaux. Show more
Com is an innovative new platform for side hustle seekers who want to earn money online by playing games, taking surveys, and completing various assigned tasks.Since its launch 5 years ago, over 50... Show more
A leading telecommunications provider is seeking a Regional Director of Sales for Canada, responsible for driving sales in government and commercial sectors.The role requires 7+ years of telecommun... Show more
We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative a... Show more
Driver Contractors With or W/O Own Tow Vehicle.Local, Regional & OTR Class A or B!.You choose the types of loads you deliver.Your investment in equipment is minimal and you won't have the expense o... Show more
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry.From indie to AAA, companies partner with Xsolla to he... Show more
A global professional services organization is seeking an Implementation Consultant with Oracle Applications 11i experience.The role involves providing expert input on configuration, building clien... Show more
We are currently seeking a dynamic sales hunter to fill the position of.Regional Director of Sales – Canada, Government, DoD and Commercial.The chosen candidate should be located in.The Regional Di... Show more
Une agence de recrutement recherche un(e) Directeur(trice) en certification pour un client basé à Montréal.Le candidat idéal aura au moins 7 ans d'expérience en certification et 2 ans en gestion d'... Show more
The vulnerability management platforms team is looking for an experienced and proactive senior front-end developer with solid background in enterprise web app development.The candidate should be ab... Show more
À propos de l’entreprise Le Garage Jeannine Boulianne , membre de la Coopérative La Nord-Côtière , est un atelier mécanique reconnu pour son service humain, sa fiabilité et sa belle ambiance d’éq... Show more
