Talent.com
Stafflink
IT ManagerStafflink • Ottawa, ON
IT Manager

IT Manager

Stafflink • Ottawa, ON
30+ days ago
Job type
  • Full-time
Job description

Job Description

We are seeking a strategic and forward-thinking IT Manager to lead the delivery of innovative technology solutions across a multi-campus healthcare organization. This role is a key leadership position within the IT department, serving as the primary liaison for a growing network of regional healthcare partners. The successful candidate will be instrumental in enhancing shared platforms such as Microsoft 365 and ServiceNow, while spearheading the adoption of transformative technologies like Microsoft Co-Pilot to drive staff engagement and operational efficiency.The Manager will lead several high-impact initiatives, including expanding partnerships with regional healthcare providers, optimizing IT service delivery, and overseeing departmental operations. Responsibilities include managing budgets, setting business objectives, developing and standardizing workflows, ensuring quality of services, and working closely with senior leadership to improve overall performance and service standards.

Salary Range: $125,215.35 to $152,337.90Key Responsibilities:
  • Lead the implementation and optimization of enterprise technology platforms (e.g., Microsoft 365, ServiceNow).
  • Champion the adoption of AI-driven tools to enhance productivity and end-user experience.
  • Build and strengthen partnerships with external healthcare organizations to extend IT services regionally.
  • Oversee daily departmental operations, including budgeting, resource planning, and performance monitoring.
  • Develop and enforce standards of practice and service excellence across the department.
  • Foster a high-performing IT support and service delivery team, focusing on professional development and continuous improvement.
  • Collaborate with executive leadership to align IT initiatives with strategic goals.
  • Ensure compliance with relevant policies, procedures, and quality standards.
Qualifications:
  • Bachelor’s degree in a related field.
  • Minimum five (5) years of experience in an IT client service environment, with progressive leadership responsibilities.
  • Strong technical and analytical capabilities to support complex decision-making.
  • Demonstrated ability to lead and motivate technical teams and manage client relationships.
  • Solid understanding of IT infrastructure, systems, and networks.
  • Experience in operations management, project planning, and service delivery.
  • Excellent organizational, communication, and time management skills.
Preferred Qualifications:
  • Experience in Ontario’s hospital or healthcare sector.
  • Bilingual proficiency in English and French (oral and written) at an advanced level.
  • Microsoft 365 Certified and/or Modern Work expertise.
  • Certifications in project management (e.g., PMP, PRINCE2).
  • Certifications in cybersecurity (e.g., Security+, CISSP).
  • Experience or certification in organizational change management (e.g., PROSCI).
This position offers the opportunity to shape the future of healthcare IT service delivery while making a tangible impact across a regional health network.
Create a job alert for this search

IT Manager • Ottawa, ON

Similar jobs

Manager of ITSM and Operations Governance

Canada Mortgage and Housing CorporationOttawa, ON, CA
Permanent

Empower IT operations at CMHC as a Bilingual Senior Manager of IT Service Operations Governance.This hybrid role focuses on leading ITSM, release strategies, and incident management.This permanent ... Show more

 • Promoted

Project Manager (IT) - Senior (Remote) JP835

PathlionOttawa, ON, CA
Remote
Full-time

Senior Project Manager – Enterprise System Replacement.We are seeking a Senior Project Manager to oversee a complex enterprise system replacement project.This role requires strong leadership in coo... Show more

 • Promoted

Voldex Security and IT Operations Manager

VoldexOttawa, ON, CA
Full-time

Join Voldex as a Security and IT Operations Manager to enhance our device management and security processes in a dynamic gaming company.Drive secure and efficient environments for our remote teams.... Show more

 • Promoted

Federal IT Service Delivery Manager — On‑Site Ottawa

KyndrylOttawa, ON, CA
Full-time

A leading technology services firm is seeking a qualified Service Delivery Manager to oversee the Federal Government's service desk and operations.The ideal candidate will have 5–7 years of experie... Show more

 • Promoted

Remote Sales Manager for IT Systems & ISO Solutions

ATIA LtdOttawa, ON, CA
Remote
Full-time

A leading multinational technology company is seeking a sales strategist to create sales and marketing strategies, find potential customers, and communicate with management.Candidates should have a... Show more

 • Promoted

Giatec IT Operations Lead Position

Giatec Scientific Inc.Ottawa
Full-time

Drive innovation as Giatec Scientific's IT Operations Lead, where you will bridge traditional IT management with cutting-edge AI solutions.Bring your hands-on IT experience to a forward-thinking te... Show more

 • Promoted

IT Software Asset Management Lead

Marqeta, Inc.Ottawa, ON, CA
Full-time

We are seeking an experienced Manager, Asset Management to lead enterprise-wide technology asset governance and lifecycle management programs.This role will establish comprehensive asset management... Show more

 • Promoted

Remote Digital Assets Lead for Health IT Projects

Russell TobinOttawa, ON, CA
Remote
Full-time

A staffing agency is seeking a Business Digital Assets Lead to manage digital transformation efforts in a clinical information modernization initiative in New Brunswick.In this remote role, the suc... Show more

 • Promoted

Account Manager in IT: Build and Maintain Client Relationships

QuadbridgeOttawa, ON, CA
Full-time

This role offers an exciting chance as an Account Manager focused on sales and client relations in the IT sector.If you're motivated and thrive in a fast-paced sales environment, this is for you! ... Show more

 • Promoted

IT Project Manager: Infrastructure & AI Leader in Higher Ed

Insight GlobalOttawa, ON, CA
Full-time

A prominent staffing agency in Canada seeks an experienced IT Project Manager to lead technology initiatives in a higher education environment.The role emphasizes managing project timelines, budget... Show more

 • Promoted

Remote IT Business Partner Manager, Engineering & Quality

Celestica Inc.Ottawa, ON, CA
Remote
Full-time

A leading technology solutions firm is seeking a Manager, IT Business Partner to oversee the alignment of its R&D Engineering teams and global IT capabilities.The successful candidate will ensure p... Show more

 • Promoted

Health IT Architect - Remote Role

Harris ComputerOttawa, ON, CA
Remote
Full-time

Become an integral part of Altera's team as a Health IT Architect, working remotely to implement healthcare solutions like Sunrise and Altera Patient Flow.Drive meaningful changes in care delivery ... Show more

 • Promoted

Remote Senior Project Manager - Health IT & EMR

Source CodeOttawa, ON, CA
Remote
Full-time

A leading software consultancy is seeking a Senior Project Manager/Leader for a one-year remote contract based in Toronto.The ideal candidate will have extensive experience in managing complex proj... Show more

 • Promoted

Project Manager (IT) - Senior (Remote) JP842

PathlionOttawa, ON, CA
Remote
Full-time

Project Manager – Organizational Reorganization Service Delivery.We are seeking a Project Manager to support organizational reorganization and transition activities.This role involves coordinating ... Show more

 • Promoted

Manager, Security & IT

KnakOttawa, ON, CA
Full-time

Knak is a mission‑driven company focused on empowering people to be creative.We build a world‑class enterprise email and landing page creation platform, designed for marketers to create effective a... Show more

 • Promoted

Head of IT and Information Security

HRBOttawa, ON, CA
Full-time

Our client is a well-funded, seed-stage AI startup that builds agents for the factory floor.They develop and distribute a software-first agent layer that plugs into the cameras and machines factori... Show more

 • Promoted

IT Project Manager

Optimal Growth TechnologiesOttawa, ON, CA
Full-time

The Project Manager is responsible for planning, executing, and delivering medium to large-scale IT projects within scope, budget, and timelines.The role requires a seasoned professional with stron... Show more

 • Promoted

IT Infrastructure and Security Manager

Senstar CorporationOttawa, ON, CA
Full-time

Become an IT Infrastructure and Security Manager at Senstar, a pioneer in security technology.Your role will encompass end-user support and overall management of complex IT environments.In this pos... Show more

 • Promoted

Strategic Sales Manager in IT Services

ATIA LtdOttawa, ON, CA
Full-time

Guide sales efforts as a Strategic Sales Manager in IT services.Formulate marketing strategies, connect with new customers, and maintain ongoing manager relations from a home-based setup.With a min... Show more

 • Promoted

IT Service Management Lead

Force Inspection ServicesOttawa
Full-time

Job Title: IT Service Management Lead.Position Reports To: Manager, IM&T Operations.SkyAlyne is a team of defence , training, simulation, and aviation industry experts assembled from across Canada,... Show more