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IT Operations Specialist
IT Operations Specialistbusiness • In-person
IT Operations Specialist

IT Operations Specialist

business • In-person
23 days ago
Job type
  • Full-time
Job description

Job description

HireArt is helping our client find an IT Operations Specialist to support the Technical Operations (TechOps) function within a real-time Fusion Center environment in Scottsdale, AZ.

In this role, you’ll observe, document, and improve live operational workflows that support critical systems. You’ll play a key role in strengthening the technical backbone of real-time operations by identifying inefficiencies, mapping system dependencies, and helping drive process improvements across teams. This role is fully onsite in a secure facility.

The ideal candidate combines strong analytical thinking and documentation skills with hands-on technical experience in systems, networking, or operational environments.

As an IT Operations Specialist, you'll:
  • Shadow live operations to document workflows, system interactions, and dependencies.
  • Map technical processes and identify bottlenecks, gaps, or inefficiencies.
  • Collaborate with cross-functional teams including Operations, DevOps, Infrastructure, and Engineering to improve workflows.
  • Create clear, structured documentation and recommend process improvements.
  • Communicate findings effectively to both technical and non-technical stakeholders.

Requirements

  • Strong technical documentation and analytical skills
  • Excellent communication and interpersonal skills
  • Hands-on experience in at least two of the following areas:Windows workstation supportReal-time operations or command center environmentsTCP/IP networking or systems administrationWeb application or infrastructure troubleshooting
  • Ability to pass a background check

Preferred Qualifications:
  • Experience in a NOC, SOC, or similar 24/7 operations environment
  • Familiarity with monitoring tools, cloud diagnostics, or automation platforms
  • Experience collaborating with DevOps or Infrastructure teams
  • 5+ years of relevant technical experience

Benefits:
  • Pre-tax commuter benefits
  • Employer (HireArt) Subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
  • Flexible Spending Account for healthcare-related costs
  • HireArt covers all costs for short and long-term disability and life insurance
  • 401k package

Commitment: This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Scottsdale, AZ area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
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IT Operations Specialist • In-person

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