Talent.com
International Financial Group
Operations OfficerInternational Financial Group • Toronto, Ontario
No longer accepting applications
Operations Officer

Operations Officer

International Financial Group • Toronto, Ontario
30+ days ago
Job type
  • Full-time
Job description

Our client, a top banking client in Canada is looking to hire an Operations Officer role for their team with a contract of 12 months which is renewable. This role once a week in the office for their Toronto office.

  • Manages steady state Athena chatbot activities such as maintenance coordination and issue management
  • Designs, contributes to and executes the framework for Procurement Policy non-compliance identification and resulting action plans
  • Operates the Bank's procurement technology solutions for: Consulting existing supplier/contract records/purchase orders, invoices to ensure accuracy of ticket resolution
  • Reviews, approves, follows Standard Operating Procedures documentation to ensure data quality and consistent delivery of service according to established Operating Level Agreements (OLAs)
  • Makes recommendations for improvements to procurement technology product managers. Oversees their team to establish, maintain, and recommend process improvements
  • Designs, prepares, and oversees the distribution of reports that monitor Global Procurement Policy compliance and operational KPIs
  • Leads, supervises and assigns Cross Functional Initiatives across the department
  • Seeks agreeable and timely resolution to issues escalated to them by their team, suppliers, or other internal/external stakeholders
  • Sets goals, objectives, KPIs, and assigns work to direct reports while providing them with guidance, coaching, and mentoring to execute on their development plans.


Must have skills:

  • 3+ years of experience as an Operations Lead (ideally in customer service, back office)
  • 2+years' demonstrated experience in project management methodology and techniques, performance evaluation and change management
  • Highly proficient with Microsoft Office (Word, PowerPoint, Visio) and Excel (able to write formulas, effectively use lookup & references functions, logical functions and text functions at a minimum)
  • 2+ years' experience developing dashboards and/or reports (PowerBI or Tableau)
  • 2+ years' experience developing processes, procedures and manuals from an operational perspective.


Nice to have skills:

  • Experience in procurement and supplier management
  • Experience with Coupa, Icertis or other eProcurement software.


If you are qualified and interested in discussing this role in more detail, please submit your resume to priyanka2@ifgpr.com
For other opportunities please visit www.ifg-global.com

Create a job alert for this search

Operations Officer • Toronto, Ontario

Similar jobs

Coo / Head Of Operations - $150,000 - $250,000 A Year

CedarToronto County, Canada
Full-time

Seeking a COO/Head of Operations to design, operate, and scale systems for home affordability innovation.This role focuses on execution, building AI-native workflows, and managing the consumer tran... Show more

 • Promoted

Operations Leader at Bloor Street Store

brobstongroup.com - JobboardToronto, ON, CA
Full-time

Become an Assistant Operations Leader at our Bloor St.This role supports essential store operations by managing non-selling teams and supervising eCommerce fulfillment.Your leadership and expertise... Show more

 • Promoted

Operations Co-ordinator

Property.ca Inc. BrokerageToronto, ON, CA
Full-time

Canada's leading real estate search platforms, and one of the most recognized names in Toronto real estate.We're in an exciting moment: scaling our agent base, refining our tech, and sharpening the... Show more

 • Promoted

Performance Exam Operations Coordinator

Altis RecruitmentToronto, Ontario, Canada
Full-time

A national regulatory organization in Toronto is seeking an Examination Administration Coordinator to support the delivery of high-stakes performance examinations.This role involves coordinating tr... Show more

 • Promoted

Coo / Head Of Operations - $150,000 - $250,000 A Year

Cedar InnovationsNorth York, Canada
Full-time

Seeking a builder-operator Chief Operating Officer to design, operate, and scale systems for home affordability innovation, owning the consumer origination and transaction lifecycle. Show more

 • Promoted

Remote Operations Training Lead

CGS (Computer Generated Solutions)Toronto, ON, CA
Remote
Full-time

A leading training solutions provider is seeking an experienced Operations Training Manager to oversee the planning and delivery of a plasma collection training program.The ideal candidate should h... Show more

 • Promoted

Operations Leader: Optimize Workflows & Elevate Teams

Elite Force IncToronto
Full-time

A staffing and recruiting company is seeking a full-time Operations Supervisor in Toronto, Ontario.The successful candidate will oversee daily operational activities and manage team performance, en... Show more

 • Promoted

Senior Revenue Operations Leader (Remote)

Smile Digital HealthToronto
Remote
Full-time

A healthcare technology company is looking for a Manager of Commercial Operations to lead and align revenue-generating teams.The role focuses on enhancing the efficiency and effectiveness of Sales ... Show more

 • Promoted

Operations Associate

Insight GlobalToronto, ON, CA
Full-time

Insight Global is looking for an individual to join a large banking client.The successful individuals will be on the team that is ramping up for Tax season and needs an entry-level analyst to join ... Show more

 • Promoted

Remote COO: Growth, Ops & Scale Leader

LeadervestToronto, Ontario, Canada
Remote
Full-time

A leading recruitment agency is seeking a Chief Operating Officer to lead operations and marketing alignment as the business scales.This role demands a seasoned operator with over 10 years of exper... Show more

 • Promoted

Commercial Operations Leader for ORCA

Lydia.aiToronto, Ontario, Canada
Full-time

Play a pivotal role in deploying Lydia AI's ORCA platform as the Head of Commercial.This position is focused on establishing a go-to-market strategy tailored to SMB and mid-market clients.You will ... Show more

 • Promoted

Operations Administrator

BMOToronto, ON, CA
Part-time

Supports the Private Wealth branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.Manages c... Show more

 • Promoted

Operations Manager

TP CanadaToronto, ON, CA
Full-time

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies.Own the team’s performance and client satisfaction; develop str... Show more

 • Promoted

Director Of Operations [390]

RemotivateToronto, ON, CA
Full-time

Base Coat Marketing is a results-driven full-service marketing agency serving.Residential Painting, Commercial Painting, and Concrete Coating companies.Our team of “Base Coat Brainiacs” combines cr... Show more

 • Promoted

Scholarship Foundation Operations Leadership

TDS PersonnelToronto, Ontario, Canada
Full-time

Join a influential scholarship foundation as an Operations Manager, driving day-to-day operations and creating efficient systems.Collaborate with an elite Advisory board to scale impact.As a key pa... Show more

 • Promoted

Relay Customer Operations Management Role

Relay FinancialToronto, ON, CA
Full-time

Become Relay's Customer Operations Manager and transform SMB customer experiences.Lead initiatives to improve efficiency while fostering a customer-centric culture.In this pivotal role at Relay, yo... Show more

 • Promoted

Empower Partner Success as a Strategic Operations Leader

RelayToronto, Ontario, Canada
Full-time

Transform partner dynamics in your role as Strategic Operations Manager.Utilize your operational expertise to create structured support for accounting professionals and enhance their growth potenti... Show more

 • Promoted

Operations (Ops) Team Lead

TSMG HoldingToronto, Ontario, Canada
Full-time

The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers.The Ops Lead reports to the Country Manager.Manage tea... Show more

 • Promoted

Operations (Ops) Team Lead

TSMGToronto, ON, CA
Full-time

The Operations (Ops) Team Lead role assists in overseeing day-to-day operations, providing guidance and management where needed to the Drivers.The Ops Lead reports to the Country Manager.Manage tea... Show more

 • Promoted

Head of Operations

CanadaVisaToronto, Ontario, Canada
Full-time

Company Name: CanadaVisa / Cohen Immigration Law.Job Type: Full-time, Permanent.Annual Salary: Based on experience and qualifications (~$150,000+) | Performance Bonus.Work Location: Toronto or Mont... Show more