For over 50 years, Dixon Electric has been servicing the electrical industry with a combination of integrity, stability and trust. We take pride in our ability to provide customized solutions to exact specifications for each one of our clients, as a full line electrical distributor. Through the collaboration between Dixon Electric, our manufacturers, suppliers and our clientele, we have been able to create a synergistic environment that benefits all.
At Dixon, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.
We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
Why Join Us?
- You will be joining a market leader with over 40 years of experience to help you elevate your potential.
- You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
- A chance to get involved in the forever growing electrical industry.
- We house the largest inventory to better service our customers and deliver on sales commitments.
- An opportunity for career development across many business departments within our organization.
Reporting to the Branch Manager in our Timmins location, this postion is responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service.
RESPONSIBILITIES:
- Contacting current customers, identifying new products and potential up-selling opportunities
- Responding to and processing incoming calls and orders
- Opening new accounts
- Developing customer base and sales leads by making both cold and warm calls
- Order entry
- Maintaining knowledge base on current products and learning about new products
- Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s)
- Providing pricing quotations and follow-up on quotes
- Purchasing (direct orders)
- Counter Sales (where applicable)
- Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent (where applicable)
- Credits/Debits
- Returns - as required
- Providing basic technical support on products
- Provide quotations and product information
- Troubleshooting (freight problems, expediting, etc.)
- Responding to inquiries
- Closing orders
REQUIREMENTS:
- High School Diploma required
- Post Secondary courses in Sales and/or Marketing preferred
- Knowledge of Microsoft Office required
- 1-3 years related experience
- Product knowledge or industry experience preferred
Benefits & Perks
We offer a competitive salary, plus a full set of benefits, including:
- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.
Please note that, whilst not expected, the company may pay at a rate outside of the range for this role where appropriate. Actual compensation commensurate with the candidate’s experience, education, internal parity, role complexity, role level, and other relevant factors. The advertised salary range relates to Ontario and is provided in accordance with the Ontario Pay Transparency Act. We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of Ontario.