Residential Leasing Agent

If you’re a passionate go-getter with a keen interest in real estate, we want to hear from you! With a range of full-service real estate offerings including property management, development, investment & asset management, and leasing, Colonnade BridgePort has built a reputation of excellence in the real estate industry. We service a portfolio of state-of-the-art commercial, residential, and mixed-use properties in Ottawa, the GTA and Southwestern Ontario, Gatineau, and Atlantic Canada.

As we continue to grow and expand our business, we are looking for talented and driven individuals to join our dynamic team. Our people are what drives our success as an organization. Read on to discover how our Residential Leasing Agent opportunity in Ottawa may be right for you!

Reporting to the Senior Residential Leasing Sales Manager, the Residential Leasing Agent will play a pivotal role in driving leasing performance across the entire portfolio, including both stabilized properties and new construction lease-ups. This is an aggressive, results-oriented position that requires a dynamic individual with a proven ability to close deals, overcome objections, and achieve occupancy goals in a competitive rental market. The Residential Leasing Agent will be responsible for executing leasing strategies, conducting property tours, and delivering exceptional customer service to prospective tenants, ensuring maximum occupancy and rental income across all assets under management.

What you’ll be doing:

Leasing & Property Tours:

• Generate interest in the property and neighbourhood by being an expert on offerings, amenities, pricing etc.
• Be the first point of contact and ambassador of the community by handling prospective phone calls, text messages, and emails
• Move prospective tenants through the sales process, conduct property tours, and participate in leasing-focused events to generate new leads and secure leases
• Actively prospect to find new leads, identify potential advertising partners and sources
• Ensure that the model suite(s) are always clean, presentable, and ready for showings.
• Effectively overcome objections from prospects, focusing on the value and unique selling points of the property
• Stay informed about local market conditions, rental rates, and trends to help position properties competitively
• Handle all leasing renewals, including negotiating annual rental rate increases, ensuring high renewal rates while maximizing rental income
• Play a critical role in the lease-up of new construction properties, with opportunities to participate based on performance and leasing success in stabilized properties
• Administer the resident move in process, including key handovers and orientation for new residents on building systems and amenities.

Leasing Documentation & Administration:

• Assist with the preparation of leasing documentation and move in materials
• Review lease applications, guarantor forms, and data entry processes, flagging high-risk applicants and preparing assessments for the leasing supervisor

Resident Engagement & Community Involvement:

• Participate in activities to attract new residents, as well as current resident engagement initiatives to promote referrals and lease renewals
• Maintain a positive property environment for both residents and staff, encouraging participation in events and activities
• Assist in resolving resident conflicts by promoting respect for individual differences and fostering a welcoming community

Marketing & Collateral Management:

• Ensure an adequate stock of professionally printed collateral and promotional items is always available for prospective renters
• Support the marketing team by providing feedback and suggestions on promotional activities, leasing events, and resident engagement strategies

Professionalism & Company Image:

• Demonstrate professionalism, diplomacy, and tactfulness in all interactions to generate a positive company image.
• Assist the Resident Services Coordinators with move-ins and tenant onboarding as needed

Keys to success in this role are:

• 1-3 years of previous sales experience, ideally in property management or a related field
• Bachelor’s degree is strongly preferred
• Prior experience in Property Management is an asset
• Knowledge of the Residential Tenancy Act (RTA) is required
• Experience with Yardi and other CRM systems is an asset
• Excellent verbal and written communication skills in English; bilingualism (French & English) is considered an asset
• Valid Class G driver’s license and access to own vehicle required

Working Hours & Location:

• Shifts are scheduled Tuesday – Saturday, 10:00 AM – 6:00 PM
• Occasional evening/weekend shifts may be required to support resident engagement events
• This role is on-site only with occasional office-based responsibilities. Remote work is not an option for this position.

Compensation

• $50,000 annual salary
• Commission of 10% of the first month’s rent on all new leases signed

Commitment to our People

We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort, and we have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties, and more! The successful candidate can expect the following perks and benefits:

• Three weeks starting paid vacation, three days personal leave
• Employee and Family Assistance Program
• Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee)
• RRSP matching program
• Holiday office closure between Christmas and New Years
• Summer hours (position dependent, alternative may be offered)

To learn more our commitment to our community and sustainability, visit -social-governance

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indigenous persons, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email .

We thank all interested applicants, however, only those under consideration will be contacted.